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“Love this side of the Ponte Vecchio” 5 of 5 stars
Review of Ponte Vecchio Suites & SPA

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Ponte Vecchio Suites & SPA
4.0 of 5 Condominium   |   Via De' Belfredelli 9, 50125 Florence, Italy   |  
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Hotel website
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Hotel amenities
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10% off room rate
Certificate of Excellence 2014
Wellfleet, Massachusetts
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Love this side of the Ponte Vecchio”
5 of 5 stars Reviewed October 11, 2012

This was a fantastic experience, very nice quiet stay. The gals at the reception were hilarious and knowledgeable about the area. They gave us excellent dinner options and shopping places.
I will stay here again and again. Jacuzzi tubs for soaking in after long day of shopping, museums and walking endlessly.
Really, this place is great, modern, roomy and most of all quiet at night and in the morning.
Loved it!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this review, October 12, 2012
Dear Guest,
thanks for your excellent review!
It was a pleasure for the entire hotel staff reading your positive comments and knowing that you have spent a wonderful stay
It has been great to have you as customers in our residence, having clients like you is always a pleasure!
We hope to see you back soon and thank you for recommending our hotel
My best
Margherita Usai – Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

219 reviews from our community

Traveler rating
    166
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 2, 2012 via mobile

A great location and value for your money. Rooms are large and comfortable, nice decor. It's more of apartments than a hotel. There is no lobby and no restaurant nor other services. The Spa is only a Jacuzzi, aTurquish bath and one massage table which you should book one day in advance. If you expect a hotel with full amenities go somewhere else, but if you prefer an apartment experience with a great location do not look any further, this is the place to stay.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this review, October 12, 2012
Dear Guest,
thanks for your nice review. I'm very happy you had good time with us .You are right, the location is really great, Ponte Vecchio Suites offers guests the ideal accomodation for an exclusive experience of the city, it is also true that Ponte Vecchio Suites is not a full service hotel , it offers customers the possibility to manage their holiday in complete freedom, offering them all the comforts, and trying to make them feel at home , ..............if you like this it is the right place!
Our Spa consists of a Hammam, a shower with color therapy, a large hydro massage pool and a relaxation room. It is available for guests' exclusive use and only on booking in order to ensure the utmost privacy and intimacy.
We hope to see you back soon ,kind regards
Margherita Usai - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 27, 2012

The location of this hotel is perfect. Your right in the middle of Florence, but the hotel itself is off a side street, which provides a quiet atmosphere. The rooms are beautiful and very modern and the room size is quite large. The beds are extremely comfortable and this was by far the best hotel we stayed in on our trip to Italy.

The staff is very helpful and they provide great advice on where to eat and how to get to places as well. The receptionist is usually there between 9:00 and 7:30pm so there are times when you may need them that they aren't in the hotel. They do have a number though if its an emergency.

I would definitely come back to this hotel again when I return to Florence.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S F, Direttore at Ponte Vecchio Suites & SPA, responded to this review, September 3, 2012
Dear Guest,
Thanks for Your review! We are glad You did enjoy Your stay, your suite and even more happy to see that we are your n.1 in your list of hotels in your trip to Italy and I thank you for coming to visit us and to write your opinion on this traveler site!
It has been great to have you as customers in our residence, having clients like you is always a pleasure!
We hope to see you back soon and thank you for recommending our hotel
My best
Margherita Usai – Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2012

where do i start from... not enuff space to express my thots.. however..
It was an amazing experience for me...
I felt right at home the minute I arrived...
Larissa and Tatiana were very helpful and made my stay and journey to other parts of Italy most enjoyable, they answered every silly question I asked with warmth and humility and most of all, they willingly shared their secrets of Florence with me, all of which they or I marked on a map which is now part of my precious collection as I transverse the globe.

This elegant boutique hotel is minutes away from all the hot spots, however, be sure to come along with comfy shoes as there's a lot to feast your eyes on.

Be sure to use the intimate spa downstairs as well, it is beautiful.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanfirenze, Direttore at Ponte Vecchio Suites & SPA, responded to this review, August 14, 2012
Dear Guest,
thanks for your kind words, thanks for coming to us and thanks for being so nice during Your stay!
When our guests are so pleased we are more than happy and our efforts are highly rewarded !
Larisa and Tatiana were both very glad for your nice comments about them and thank you for you nice words!
Of course we would be very honored to be your home during your next visit to Florence and
we invite you to visit our official website in order to be always informed on our best rates and offers or call us directly to get the best accomodation and ......of course a special treatment reserved to our special friendly guests!
Thank you for recommending our hotel!
Margherita Usai - Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2012

My wife and two kids stayed at the Ponte Vecchio Suites for two nights. The hotel is ideally located on a quiet street just across the Ponte Vecchio from all of the Florence must-see sights. The suite was large with a king size bed in the bedroom and an oversized sleeper sofa in the living area. My kids said it was the largest most comfortable sofa bed they had ever used. Our bathroom had a large jetted tub/shower, two sinks, a toilet and bidet. The kitchenette was adequately stocked with cookware and there is a supermarket down the street, so I cooked breakfast one morning. Larisa is a great host and is very helpful with local information. I would definitely stay there again and highly recommend to anyone.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanfirenze, Direttore at Ponte Vecchio Suites & SPA, responded to this review, August 9, 2012
Dear Guest,
thank you for your excellent review on this traveler community and for the posted photos as well, they are really nice! I'm glad you had good time with us and appreciated our location , our suites and the courtesy of our staff .
Larisa was very glad for your nice comments about her and thanks you for you nice words!
Of course we would be very honored to be your home during your next visit to Florence and
we invite you to visit our official website in order to be always informed on our best rates and offers or call us directly to get the best accomodation and ......of course a special treatment reserved to our special friendly guests!
Thank you for recommending our hotel!
Margherita Usai - Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2012

My wife and I spent 2 nights at this hotel and it was the best property we stayed in during our entire Italy trip. It can be a little pricey, but you definitely get what you pay for. The hotel is located on a side street off of a very narrow road, however right next to the Ponte Vecchio bridge and all of the major attractions in Florence. A huge perk since we could walk everywhere (except the train station). In addition, you've got tons of restaurants, desert spots, and mini wine/grocery/cheese shops on the same street providing lots of options for eating and drinking. This is particularly nice since you can easily grab desert or wine and stroll home without having to figure out a taxi if it happens to be late.

Upon check in, Larissa (the front manager) sat us down and in great detail, explained the various tourist sites in the city, which ones we should visit, and which we should skip given our short time in Florence. In addition, she helped arrange one of the tours at the museum which saves us considerable time. Larissa really makes this hotel amazing, she genuinely cares to help and offer advice of where to go, where to eat, what to do – we cant say enough nice things about her. The property is small to begin with (only 8 rooms) so you barely see any of the other guests. This coupled with Larissa's hospitality really makes the Ponte Vecchio suites seem like your own personal residence.

After the check in process, Larissa and her colleague took us to our room which was very, very large and comfortable when compared to other rooms in Italy. The shower was a little cramped, however the room was spacious, extremely clean, modern, had hard wood floors, had international TV, free wifi, and an air conditioner which did a very impressive job of cooling down the room. This might not seem like a big deal and may appear odd that I'm focusing so much on the AC, but most air conditioners in Europe are less useful than hand held fans; as was the case in some of the other hotels we stayed at. However the Ponte Vecchio suites had an AC system which did its job in the summer heat and helped make the stay significantly more comfortable.

In the summary, the hotel is not a big fancy property with a swimming pool, in house restaurant, room service, or the other features you get at 5 star hotels. However the rooms are larger than others, its extremely close to the Ponte Vecchio bridge and other sites, there are plenty of restaurants and bars right down the street, and the exceptional treatment of the staff really makes this an amazing place. We would definitely come back and stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanfirenze, Direttore at Ponte Vecchio Suites & SPA, responded to this review, August 7, 2012
Dear Guest,
THANK YOU FOR THIS WONDERFUL REVIEW! We are very proud to be your favorite hotel among the hotels visited during your trip in Italy . It was a pleasure for the entire hotel staff and particularly for Larisa reading your nice comments and knowing that you have spent a wonderful stay with us.
We hope to have you soon as our guest again and thank you for recommending our hotel.
Margherita Usai – Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
5 of 5 stars Reviewed July 25, 2012

We were in Florence for one night on our way to a farm house in Tuscany. The hotel is small, extremely well located. Larisa the manager was extremely friendly and shared a lot of locals tips with us. The rooms are modern and quiet. The room size are easily double what you will find for same price with incredible modern bathrooms....a real secret to keep among us.....
When you go, please ask Larisa to help you with restaurants.....
The Courchesne family

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanfirenze, Direttore at Ponte Vecchio Suites & SPA, responded to this review, August 7, 2012
Dear Courchesne Family,
Thanks for Your very nice review .
You are welcome to come back whenever You want, we will be here waiting for You! Larisa thanks you as well for your nice comments about her.
For your future stay visit our website to be informed on our best rates and offers and don't forget to call us directly to get the best accomodation!
Thank you for recommending our hotel.
Warm regards
Margherita Usai - Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponte Vecchio Suites & SPA

Address: Via De' Belfredelli 9, 50125 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #9 of 234 Specialty Lodging in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ponte Vecchio Suites & SPA 4*
Number of rooms: 9
Official Description (provided by the hotel):
Ponte Vecchio Suites & Spa offers its exclusive hospitality in a modern residence opposite the medieval tower “Torre Dei Belfredelli” dating back to the 12th century. It is located in the ancient heart of the city, only 50 metres away from Florence’s most representative and picturesque sight, the Ponte Vecchio. Ponte Vecchio Suites & Spa welcomes you with the intimacy and privacy of your own apartment combined with all the comforts of a luxury hotel. ... more   less 
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