My wife and I spent 2 nights at this hotel and it was the best property we stayed in during our entire Italy trip. It can be a little pricey, but you definitely get what you pay for. The hotel is located on a side street off of a very narrow road, however right next to the Ponte Vecchio bridge and all of the major attractions in Florence. A huge perk since we could walk everywhere (except the train station). In addition, you've got tons of restaurants, desert spots, and mini wine/grocery/cheese shops on the same street providing lots of options for eating and drinking. This is particularly nice since you can easily grab desert or wine and stroll home without having to figure out a taxi if it happens to be late.
Upon check in, Larissa (the front manager) sat us down and in great detail, explained the various tourist sites in the city, which ones we should visit, and which we should skip given our short time in Florence. In addition, she helped arrange one of the tours at the museum which saves us considerable time. Larissa really makes this hotel amazing, she genuinely cares to help and offer advice of where to go, where to eat, what to do – we cant say enough nice things about her. The property is small to begin with (only 8 rooms) so you barely see any of the other guests. This coupled with Larissa's hospitality really makes the Ponte Vecchio suites seem like your own personal residence.
After the check in process, Larissa and her colleague took us to our room which was very, very large and comfortable when compared to other rooms in Italy. The shower was a little cramped, however the room was spacious, extremely clean, modern, had hard wood floors, had international TV, free wifi, and an air conditioner which did a very impressive job of cooling down the room. This might not seem like a big deal and may appear odd that I'm focusing so much on the AC, but most air conditioners in Europe are less useful than hand held fans; as was the case in some of the other hotels we stayed at. However the Ponte Vecchio suites had an AC system which did its job in the summer heat and helped make the stay significantly more comfortable.
In the summary, the hotel is not a big fancy property with a swimming pool, in house restaurant, room service, or the other features you get at 5 star hotels. However the rooms are larger than others, its extremely close to the Ponte Vecchio bridge and other sites, there are plenty of restaurants and bars right down the street, and the exceptional treatment of the staff really makes this an amazing place. We would definitely come back and stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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THANK YOU FOR THIS WONDERFUL REVIEW! We are very proud to be your favorite hotel among the hotels visited during your trip in Italy . It was a pleasure for the entire hotel staff and particularly for Larisa reading your nice comments and knowing that you have spent a wonderful stay with us.
We hope to have you soon as our guest again and thank you for recommending our hotel.
Margherita Usai – Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.