After spending a long time researching suitable accommodation in Florence we were excited to find Relais Modern as it offered the clean cut, all mod cons comfort for some time away (that would also have to include a little bit of work). We booked our room in April this year for time away to coincide with our birthdays and first Wedding Anniversary.
A few days before our trip started we got in touch with the b&b and they admitted they had lost our booking. The place was completely booked but they say there was room in their apartment. This was not at all what we were looking forward to and really wasn't to our taste. Not only that, but currently undergoing back treatment the thought of having to sleep on a pull-out sofa bed was very worrying.
We couldn't find anything else at such short notice so ended up having to cancel our holiday losing our money for pre-booked trips, flights and insurance.
I appreciate the hotel did offer some alternative lodgings, but to assume this will be welcomed with open arms by their customers is very badly misjudged. Especially as it is worlds apart in style from their b&b! With just a standard apology for their hiccup I don't think Relais Modern quite realised how much they had ruined what should have been a special trip.
- Official Description (provided by the hotel):
- Open by young Florentine guys, the Relais Modern is ideally located in a residential and quite area in the historical centre of Florence. Very modern furnitures, comforts, technologies and warm hospitality will welcome you during your family holiday, business trip or any other cultural & leisure occasion to spend your time in the marvelous Florence! ... more less
- Reservation Options:
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- Also Known As:
- Relais Modern Hotel Florence