We stayed here for a long weekend visit to Florence. The location of the B&B could not be better. It is less than a block from the Palazzo Vecchio, five minutes from the Duomo and 15 minutes from the train station. Every attraction in Florence is an easy walk from here.
The owner, Luciano, gave us the best service I have ever received during a stay anywhere. He contacted me with information after the booking was made, a rare thing for most hotels these days, and provided all needed information on getting there. He greeted us at the door and helped with the luggage. This is the point where customer service really took over.
When asked for my passport for check in, I realized I had left my travel bag in the taxi that brought us from the airport. This had everything I needed in it: passport, wallet, high value electronics, etc. Despite my anguish, Luciano said he would take care of it. Within fifteen minutes of realizing my error, he had retrieved the bag for me and returned it. After checkout, we realized we had left several high value items in the safe in the room. Once again, Luciano came to our rescue and is sending the things back to us.
There was always someone there to make us coffee in the morning and breakfast was neatly laid out and waiting.
This B&B has gone the extra mile to keep the customer happy and I highly recommend staying there if you visit Florence.
- Official Description (provided by the hotel):
- Bed & Breakfast La Signoria di Firenze stands in the heart of Florence, 20 metres from Piazza della Signoria, in the historical Calimaruzza street and in the charming scenery of the center of Florence. ... more less
- Reservation Options:
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- Also Known As:
- La Signoria Di Firenze Bed And Breakfast
- La Signoria Di Firenze Hotel Florence