I arrived in Florence and was looking for accommodation for 4 nights. I was shown a room at Hotel Ginori Al Duomo which I was told was available for at least 2 nights. I was assured that for the other nights, I could be accommodated in one of their other equvalent properties and I would not be inconvenienced (ie my luggage etc would be moved). When I returned to the hotel for the 3rd night, I was advised there was only one room available, which upon inspection was an attic room without ensuite in their 2 star hotel. Eventually a room was found in another hotel, but the staff were incredibly rude and unprofessional.
- Official Description (provided by the hotel):
- Hotel Ginori Al Duomo and 'a boutique hotel located in the historical center of the city' in a pedestrian zone around the Duomo, the hotel offers special rooms renovated completamanete each other with antique furniture, the hotel also offers a garden where you can taste fine wines from the same cellar ... more less
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- Also Known As:
- Ginori Al Duomo Florence