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“Pleasant stay in a pleasant hotel” 5 of 5 stars
Review of Hotel Ginori al Duomo - Italhotels Group

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Hotel Ginori al Duomo - Italhotels Group
4.0 of 5 Hotel   |   Via Dei Ginori 22/24 | centro storico - Duomo, 50123 Florence, Italy   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #367 of 461 Hotels in Florence
Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Pleasant stay in a pleasant hotel”
5 of 5 stars Reviewed August 18, 2012

The rooms were clean and nice. You've actually got a lot of space an the rooms were exactly like you could see on teh pictures. The staff was very kind and altough there was no elevator, they carried your luggage up to your room.

Like I have read before, the walls were very thin, and you could indeed here people speaking in the hallway. But this didn't bothered us at all, because at night and in de late evening it was very queiet all over the hotel.

One other major pluspoint is the location of the hotel. Everything is in walking distance and if you forgot something in your room, you could easily go back for a minute.

One minor point was breakfast. There was little choice and it was not very tasting.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duomovi, Direttore at Hotel Ginori al Duomo - Italhotels Group, responded to this review, September 8, 2012
thank you for your time, i hope that our service will be better every day. thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Portland, Oregon
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 1, 2012

We arrived at this hotel booked through AAA they told us they had problems and put us in another hotel for one nigh.Then we moved back to a very small dirty room on the 3rd floor. The hotel straff was very rude. It was the worst hotel we stayed in Italy. Verry overpriced. We would never stay their again

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Direttore at Hotel Ginori al Duomo - Italhotels Group, responded to this review, July 3, 2012
good evening Sir, i check you reservation and why i change you the hotel for the first night but i don't remeber if we explain you at the check-in time that the reservation was cancel by AAA and when you arrival the hotel is ready fully booked and i book other partner hotel 4 stars, a hotel in up grade where we pay more, the day after i offer you a room in roof top , this room is a penthouse room , very nice and tuscany style of course in not a standard grand hotel room , but is a very nice confortable room in a renaissance building made at 1500.
about the hotel staff, "RUDE" i don't know that is very strange ,because i am the manager, owner and i been in hotel 20 hours at day and i don't think i am rude because the guests and the hotel full up is very important for me.
Anyway , sorry if you don't find what you espect but i suggest you the next time when you book a town as florence please not book in down town. thank you. all the best
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Cary, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 20, 2012

We stayed at this hotel in may,2012 .when we arrived at hotel they told us that our booking was cancelled,which was not true ,because our trave agent has given us prepaid voucher,but due to over booking they sent us to another hotel ( hotel California) which was a better hotel .We had booked for 5 days and they moved us back to this hotel. They gave us a room, which was next to the reception area and you can hear phone ringing all the time.The room and bathroom is really smelly.do not stay in this hotel. This was the worst hotel, we stayed in Italy and Switzerland.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 6, 2012

Plus points: Very helpful, courteous staff, convenient location (close to the Duomo, market, train station, good restaurants, etc), good breakfast with wide selection, interesting building (former servants' quarters of the Medicis). Although there was no lift, this was not a problem as staff readily helped carry my luggage.

Some things to watch out for: my room was adequate for my needs as a single traveller but there was hardly enough space (apart from the double bed) to open my large suitcase. As my room was close to the reception and the walls were thin (probably the same room mentioned by another guest recently), I was woken up in the middle of night by loud conversation. Each room is different so would suggest making sure that one books a sufficiently large room in advance.

Room Tip: Each room is different so would suggest requesting a quiet, sufficiently large room when booking.
See more room tips
  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duomovi, Direttore at Hotel Ginori al Duomo - Italhotels Group, responded to this review, June 9, 2012
thank you for choising us , we are very happy for your satisfation , we hope that in future we can made again better. thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 16, 2012

We just stayed at this hotel over the Easter Holiday 2012. Upon our arrival, we found out that they had over-booked and sent us to another hotel (weirdly, the Hotel California and our cab driver looked like Don Henley) for the night. That hotel was fine, but just an inconvenience and just added to the annoyance. When we came back to this hotel, our room wasn't ready yet (and wasn't for another hour). O.k., well, they put my mom and sister in the room next to the reception desk as my mother is older and there is no lift in this hotel. We were down the hall. They promised the room by reception would be quiet, but of course was far from it. The door was quite thin and of course the phone calls/buzzer and the breakfast setup was loud each day. I personally loved when the reception person was on the phone speaking in Italian and then made a comment about "Americans -- Blah Yuck". Gee, that was nice to hear.

The wi-fi was not very strong, as another reviewer stated and I had to go to another room to get it.

The breakfast was very good and the location was excellent -- close to markets.

I would recommend the restaurant Za-Za's that is only 2 blocks away as a reasonable and great place to eat.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuneaton
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2012

Excellent location and although there was a slight problem at first when we arrived, the Manager more than made up for this and was very helpful in many ways, I would not hesitate in recommending this hotel for a wonderful stay.

Stayed March 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2012

My Gran and I stayed here last summer and we have no complaints. The Staff were good-particularly the maid at breakfast time (sadly I don't remember her name). The only real issue is the lack of lift. This was ok for me but my Gran had to have a rest half way up the stairs to our room. For that reason, I wouldn't recommend it to any one infirm or very unfit.

It's hardly the lap luxury but he hotel has loads of character and is steeped in history and the rooms are comfortable and clean. It's at the heart of the city and is easily accessible from the train station. I would definitely stay here again

Room Tip: Ask for a room away form the street as they are very noisey at all hours
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  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ginori al Duomo - Italhotels Group

Address: Via Dei Ginori 22/24 | centro storico - Duomo, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#105 Luxury Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ginori al Duomo - Italhotels Group 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Ginori Al Duomo and 'a boutique hotel located in the historical center of the city' in a pedestrian zone around the Duomo, the hotel offers special rooms renovated completamanete each other with antique furniture, the hotel also offers a garden where you can taste fine wines from the same cellar ... more   less 
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Also Known As:
Ginori Al Duomo Florence

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