The past reviews are all true, this is a great place for a sandwich in Florence. It will not be hard to find because there is always a line out the door. Don't let that deter you, it moves quickly and is worth the short wait. When you walk in the guys behind the counter are friendly and welcoming. You choose from many spreads, cheeses and meats. We found a spot to sit down outside along the street and enjoyed our sandwich while we people watched. We were leaving Florence the next day or we would have been back for another.