We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quite unusual hostel” 5 of 5 stars
Review of Ciao Hostel

Save Saved
You added Ciao Hostel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ciao Hostel
Via Guido Monaco 34, 50144 Florence, Italy   |  
Hotel amenities
Ranked #67 of 213 Specialty Lodging in Florence
Moscow, Russia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Quite unusual hostel”
5 of 5 stars Reviewed April 22, 2013

My daughter and I spent 8 nights in this hostel in Florence making it a base for our daily trips around Tuscany. The hostel looked actually like a mini-hotel. There were no bunk beds - I liked that very much. "Traditional" beds make life easier and there was more space in rooms for their inhabitants. There was also a TV set in every room (though we didn't use one) and simple furniture like tables and chairs (not always seen in hostels). The kitchen was well-equipped though small. For a small hostel like that a small kitchen (and no common room) is not a problem I think - if your neighbours are great. In our case however there was a company of five or six young males and a female who left much dirt after them and didn't care about cleaning. Luckily, they came for a weekend only. It's nothing to blame the hostel for, of course. Two refrigerators worked perfectly but the kettle was leaking. There were also a toaster (we didn't use it) and a microwave owen (worked). No breakfast was included in price. Rooms were not en-suite, you have to use shared bathrooms (two on our floor - this was enough for a small number of guests so we didn't have to wait). No problems with hot water, toilet paper, anything like that. Most rooms faced the street (Guido Monaco) and it was quite noisy. We usually were so tired after our walking adventures that crawled into our beds and fell asleep immediately but if you wish to spend more time in the hostel you probably should ask for a room facing the yard. The yard was very green and cozy. Anyway, we had a balcony in our room, it was also a nice addition. I'd like to thank the staff for their assistance with booking and papers needed to get an Italian visas in Moscow. One of staff members even spoke fluent Russian! Moreover, we booked 2 beds in a 4-bed dorm but when we arrived we were offered a 2-bed room without any request and for no extra payment. It was very nice! Not only linen but also nice big towels were provided for free. Large wardrobe was useful and two electrical outlets were located right by our beds so it was easy to charge our gadgets (and we had many of them :) ). Wifi worked in our room and we didn't have to pay any extra fee for it. The signal was not always perfect but I would not complain about that. Ciao hostel is not in the very historical centre of the city. From my point of view it is very conveniently located. It took us about 10 mins to walk to the SMN train station and a little bit more to the heart of Florence. The nearest grocery is Conad (close to SMN and on the way to the hostel), open until 8:30pm, though there are other shops in the area (you have to ask locals if you need them). The nearest bus stop is located right across the street (Guido Monaco) from the entrance of the hostel, there are also useful stops nearby, in particular at Porta-al-Prato (near the huge arch) where you can e.g. take a minibus to all popular attractions of Florence from SMN monastery to Pitti Palace and Boboli Gardens. If you walk a little further you can get to Cascine city park - a nice piece of greenery stretching along Arno river. At whole, I would recommend Ciao Hostel as cheap accommodation in Florence, something between a hostel and a hotel.

Room Tip: Ask for a room facing the yard if you prefer quiter atmosphere - though mind that most of rooms face...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Traveler rating
    13
    31
    11
    2
    0
See reviews for
4
12
13
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Mt Eliza, Victoria, Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2012

Great value and location for doing day trips. Florence is relatively small so it is not to far to walk into the old town. Very clean rooms, and great kitchen facilities. Closest supermart is at the main train station. We stayed in a twin private and found a very clean modern comfortable room. Highly recommend.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferney-Voltaire, Rhone-Alpes, France
1 review
4 of 5 stars Reviewed September 12, 2012

We stayed two nights in Florence. The hostel is very well situated 5 minutes walking form the historic centre. Very clean and comfortable rooms and friendly receptionist. Highly recommended! As you need to do in every hostel...never forget to right your name in the things youstore in the fridge.. ;)

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 30, 2012

Stayed here for a couple of days on our way to Rome from Switzerland. This did not feel like a hostel (had a hotel feel to it), was very clean and extremely affordable. The location was perfect with just a few min walk to the train station.

-- The receptionist was very helpful with the places to visit, mode of travel, answering our question etc. in fluent English which was a big plus in Italy.
-- We had picked a double room and a single dorm bed. The double room where I stayed was quite spacious with a balcony facing the main road.
-- The rooms are very clean and wifi is accessible even in the top floors.
-- The shared kitchen is quite neat and has everything that is needed.
-- The hostel is located within a few min walk to most attractions and sights like the Duomo, Palazzo Vecchio, Ponte Vecchio etc.

The only issue we faced was with the bathrooms.
There are 2 shared bathrooms per floor and get quite dirty based on the number of people using them. Our floor had 4 double rooms and at peak time it was almost impossible to get a vacant bathroom.

All in all, a great value for money.

Room Tip: Pick the rooms on the top floors; less traffic noise and quieter.
See more room tips
  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 10, 2012

Spent three nights with my family of four in mid-July. Our room (four beds) was clean and comfortable. Shared bath was fine (there were two on our floor) but one toilet was missing a seat and the other did not have a lock on its door. The kitchen was certainly serviceable and good to have. Location is a good 20 minute walk to the Duomo, but of course we knew it was a bit of a walk. The immediate area was fine, felt safe walking to/from. Our room was a bit noisy with road traffic though. Staff was very helpful and friendly and of course the price was right.

Room Tip: Try and get a room away from the street - a lot of traffic.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 8, 2012

We stayed here for two nights whilst in Florence. The location was fairly convenient, walking distance to the train station and the historic centre. Each dorm has a number of single beds, rather than bunk-beds, which were comfortable and made for a nice change. Our floor (and I'm assuming the other floors also) had two bathrooms with showers and a well equipped kitchen and nice communal area, which were all clean. Security is fairly good, you need a key to access your floor and your room. However, there are no lockers in the rooms which is inconvenient. The staff behind the counter were nice and allowed us to store our laptop behind the desk, but some lockers would have been better. Overall, our stay at Ciao Hostel was really good and we would recommend it. Note that reception is not 24 hours. Also there are a few mosquitoes in the building so maybe bring insect repellent!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed July 19, 2012

Hostel is what you would expect, if not a bit more. There are very helpful receptionists willing to advise you on where to go, book you on to anything and answer any questions.

The room was very spacious, with a big mirror, clean, modern and white. We stayed there 3 days and our only issue with the rooms was there was no maid service so it got a bit messy.

The kitchen is communal, basic pots and pans, 2 fridges. Strangely you have to walk through a living area to use one of the two bathrooms. But it was a nice space to use with a fire exit also. The showers are very good but there are 4 rooms in your block for 3/4 people per room so it's a bit of a fight to get a bathroom at times. Also toilet paper ran out very quickly and showers got a bit dirty quickly.

This hostel would be much better if situated nearer to the city, it became a bit of a trek walking to and from the hostel. At night this is a bit scary and the road crossing are a bit awkward - the roads are very busy and you cannot avoid crossing to get into the city.

Another issue is how noisy the room is at night as you are based next to a main road... so noisy that my friend asked me to close the window – but it was already closed!

Overall, it was good value for money, but location not great. Perfect for young people travelling - not couples.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ciao Hostel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ciao Hostel

Address: Via Guido Monaco 34, 50144 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High Speed Internet ( Wi-Fi )
Hotel Style:
Ranked #67 of 213 Specialty Lodging in Florence
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Ciao Hostel Florence offers interested travellers the opportunity to take a look around the cheap backpacker hostel without even stepping foot in Florence! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, HostelWorld, Agoda and HostelBookers so you can book your Ciao Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ciao Hostel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.