Spent three nights with my family of four in mid-July. Our room (four beds) was clean and comfortable. Shared bath was fine (there were two on our floor) but one toilet was missing a seat and the other did not have a lock on its door. The kitchen was certainly serviceable and good to have. Location is a good 20 minute walk to the Duomo, but of course we knew it was a bit of a walk. The immediate area was fine, felt safe walking to/from. Our room was a bit noisy with road traffic though. Staff was very helpful and friendly and of course the price was right.