My husband and I, traveling with several friends, stayed at Casa Chilenne for five nights. It was truly an outstanding experience in every respect. The rooms are beautiful and functional, the common areas are lovely, and the owners are wonderful. The rooms have all the charm of an Italian family-run hotel, but with the conveniences (like wonderful showers and comfortable beds) that Americans are accustomed to.
Jeanette was so helpful in making arrangements not only for our stay at Casa Chilenne, but also for transportation to Cortona, a cooking lesson for some of our group and a wine tasting dinner one night. We had several changes to our plans, due to an additional person in our group and an injury at the last minute. Jeanette helped arrange a car from Rome, since we thought the train would be too difficult for our injured friend. The chair lifts installed on the stairways were also very helpful for that reason, in addition to hauling luggage up the steps.
The very best thing was the rooftop terrace for use by the guests. We spent several evenings with our friends, enjoying a glass of wine and relaxing on the terrace.