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“Photos were staged...Where's the Beef?” 2 of 5 stars
Review of Borgo dei Sensi

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Borgo dei Sensi
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Via Borsano, 199 | Localita' Borsano, 59024, Italy   |  
Hotel amenities
Ranked #3,106 of 4,041 Specialty lodging in Tuscany
Boulder, Colorado
1 review
“Photos were staged...Where's the Beef?”
2 of 5 stars Reviewed October 6, 2012

Not only was the villa dark due to poor lighting and being built into the side of a hill but, it needed extensive maintenance, lacked proper instructions on how to run dish washer, microwave, turn stove and oven on, washer leaked, sliding glass door did not lock, strong odor of mildew and sewer in some of the sleeping rooms upon check-in. What they had plenty of for such a POSH villa were photocopies of "Do Not Smoke" signs taped to various walls thoughout the villa which added to the less than POSH attmoshpere of the villa. If they had framed and used the original red and black lettered government signs it would have been less tacky. The pool lacked upkeep (green slime on pool walls, leaves and bugs floating on water's surface) and I doubted if the proper level of chemicals were established making the use of the pool a potential health risk. Needless to say, there are a lot better maintained and attractive villas to rent then what our group of 12 USA citizens experienced at Borgo de Sensi. BTW - even the rental agency failed - they misspelled the address of the villa on our confirmation paperwork forcing use to hunt and peek for its location on our GPS units AND for 12 people we only had one set of keys for the villa making coming and going a logistic nightmare to ensure the safety of the property and our belongings. Think twice about renting this place unless the do some major rework and focus on what the owners should provide for such a promoted upscale vacation rental.

Room Tip: Room in back of villa is a cave and had a strong mildew odor. Lack of properly fitting screens allo...
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
italy
1 review
4 of 5 stars Reviewed March 3, 2008

The most significant side of Borgo dei Sensi is that one doesnt feel himself in a hotel. The owners, the atmosphere and surrounding make you feel relaxed and turn your stay in an exceptional experience. The Spa part is also very nice and as the hotel has only 6 rooms, most of the time you enjoy the facilities by your own. The dinner served in the hydrotherapy is unforgettable Borgo dei Sensi is highly recommended.

  • Liked — SPA, the Owners and the structure
  • Disliked — Food
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Borgo dei Sensi

Address: Via Borsano, 199 | Localita' Borsano, 59024, Italy
Location: Italy > Tuscany
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3,106 of 4,041 Specialty lodging in Tuscany
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Immersed in the beutiful surroundings of Tuscany's landscape, the Borgo dei Sensi Estate embraces his guests on an elegant, homely and relaxing stay. All our passion, our experience and our hospitality culture have been used to create a little world where everything, every detail contributes in relaxing and wellfeeling our guests. Inside the XI Century Villa we created an exclusive SPA where luxury is water joined by quietness, privacy and a timeless dimension ... more   less 

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