Not only was the villa dark due to poor lighting and being built into the side of a hill but, it needed extensive maintenance, lacked proper instructions on how to run dish washer, microwave, turn stove and oven on, washer leaked, sliding glass door did not lock, strong odor of mildew and sewer in some of the sleeping rooms upon check-in. What they had plenty of for such a POSH villa were photocopies of "Do Not Smoke" signs taped to various walls thoughout the villa which added to the less than POSH attmoshpere of the villa. If they had framed and used the original red and black lettered government signs it would have been less tacky. The pool lacked upkeep (green slime on pool walls, leaves and bugs floating on water's surface) and I doubted if the proper level of chemicals were established making the use of the pool a potential health risk. Needless to say, there are a lot better maintained and attractive villas to rent then what our group of 12 USA citizens experienced at Borgo de Sensi. BTW - even the rental agency failed - they misspelled the address of the villa on our confirmation paperwork forcing use to hunt and peek for its location on our GPS units AND for 12 people we only had one set of keys for the villa making coming and going a logistic nightmare to ensure the safety of the property and our belongings. Think twice about renting this place unless the do some major rework and focus on what the owners should provide for such a promoted upscale vacation rental.
- Official Description (provided by the hotel):
- Immersed in the beutiful surroundings of Tuscany's landscape, the Borgo dei Sensi Estate embraces his guests on an elegant, homely and relaxing stay. All our passion, our experience and our hospitality culture have been used to create a little world where everything, every detail contributes in relaxing and wellfeeling our guests. Inside the XI Century Villa we created an exclusive SPA where luxury is water joined by quietness, privacy and a timeless dimension ... more less