We spent 3 days with the Hills and Roads team in June 2012 during a family vacation in Italy. Before the trip, Luca was wonderful about accommodating our needs and constructing a trip to perfectly capture the Italy that we wanted to see. On the first day, Angela, one of his guides, spent the day with us, driving us through the Tuscan hillside, and making stops at several towns and cities. We had made a request to visit a specific winery, and they took care of all the arrangements with the owners in advance and helped to set up a wonderful tasting - Angela even drove out the day before to make sure she knew exactly where to go!
For the next 2 days, we were with Luca, who has such a love for Italy and just a vast knowledge of everything we passed by and saw. He gave us so many tidbits of information and really added to our trip in a meaningful way. If we were too tired to go somewhere, he adjusted the schedule. If we wanted to stay somewhere longer, he made the arrangements to make that happen. We finished our time with Luca in Rome, where he dropped us off from our original "home base" of Florence, which was such a great service for us. We all HIGHLY recommend Hills and Roads and, next time we go back to Italy, will definitely be calling them!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.