My wife and I visited this hotel in September 2012, the journey from Catania was very easy, the taxi dropped us off at the top of the ramp, and the concierge collected us in the hotel bus foe the short (but steep) trip to the hotel .
Check-in was very efficient, but I was a little disappointed with the room as it was in a lower floor, and with limited views. I asked for an alternative, none available that evening (it was 9pm) but first thing the next day we were moved up a floor but with great views over the bay
The room was spotlessly clean, big enough and the bed very comfortable .
Our rate included breakfast, the buffet was a mix of hot and cold fare, all very good.
The location is excellent as we only had to walk 5 minutes to be at Corso Umberto - the main street in the town
After moving rooms, we went to the pool, which was quiet, the loungers very comfortable, the pool warm and clean, the views spectacular
But the best aspect of the hotel is the staff - Reception were always polite and happy to help; the breakfast team were very efficient and the manager always took time to talk, and invariably had a funny story to tell
The star of the show was the pool attendant - every morning we were greeted with a smile, and a chat about our plans for the day. When we wen to the bar for a drink we came back to find our loungers had be turned to face the sun!
All in all a most enjoyable holiday in an excellent hotel
Higher rooms on the right side ofthe building as you face the sea in reception have the best views
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.