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“Good Hotel but overpriced” 5 of 5 stars
Review of San Domenico Palace Hotel

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San Domenico Palace Hotel
5.0 of 5 Hotel   |   Piazza San Domenico 5, 98039 Taormina, Sicily, Italy   |  
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Hotel amenities
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Ranked #16 of 89 Hotels in Taormina
Lowestoft, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good Hotel but overpriced”
5 of 5 stars Reviewed July 21, 2014

Stayed at this hotel last week and found it to be very nice and comfortable with excellent staff except for reception staff who didn't seem to be able to understand what you were enquiring about. Breakfast was excellent but generally food and drinks are overpriced.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 28, 2014
Dear Guest,
Thank you for writing such a nice review. We are delighted that you have enjoyed the hotel and particularly that you found our breakfast excellent, we are very sorry for the reception staff. We look forward to welcoming you back to the San Domencio Palace Hotel again soon.

Sincerely
Luisa Cacopardo
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 reviews from our community

Traveler rating
    380
    121
    50
    11
    10
See reviews for
91
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Bucharest, Romania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

A real luxury hotel, very quiet, very expensive.. The only problem was the wifi.. I payed 5000 Eur / room for 9 nights and I had to pay extra 9 Eur / day x 2 for the internet which was a very bad one with a very poor connection.. The food was also very good but very expensive. A lounch for two was about 180 eur..

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 21, 2014
Dear Guest,
we would like to thank you for the impression wrote on Trip Advisor. Comments like yours go a long way in helping us to understand what we're doing right, as well as opportunities for improvement. Thank you again and best regards.

Luisa Cacopardo
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 18, 2014

This was our second visit to the San Domenico Palace Hotel, this time with the children. It's relaxed, understated, slightly faded style exudes peace and tranquility. Everything works (except the internet during part of our stay!) in a way that makes for a wonderful holiday. Taormina is a bustling place full of interest which makes the San Domenico the perfect place to retreat to. Breakfast on the terrace overlooking the Ionian Sea is a great way to start the day. The pool area is very pleasant. We will be back.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 21, 2014
Dear Guest,
Thank you for sharing your positive review of your recent visit to San Domencio Palace. We are so happy to hear that you find our hotel “relaxed, understated, slightly faded style exudes peace and tranquility”.It is really like you have written. We are happy that you will choose us again.

Best regards
Luisa Cacopardo
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

The San Dominica is one of the most beautiful hotels we've stated in. The view of Taromina is fabulous. The food, rooms, staff & romantic ambience made our trip a most memorable one. This was our 3rd time staying at this hotel. It's a very special place & we will return.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 21, 2014
Dear Guest,

Thank you very much for writing regarding your stay at the San Domenico. Your remarks are wonderful we really appreciate them. It is pleasant to know that was your third stay with us and you like the accommodations, the food and staff.
We truly believe that our staff brings an excellent service and we feel proud of this.
Thank you again for your great remarks and for returning.
Sincerely
Luisa Cacopardo
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, UK
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 29, 2014

There are two hotels in Taormina that we would recommend and this was our first choice. The San Domenico Palace is a former monastery parts of which date back to the 14th century. It stands at the Western end of the upper area of Taormina with fantastic views from the front over the sea and towards Etna.

The public areas are large and impressive with many relics and antiques from the monastery. In the central area is the cloisters with comfortable seating beneath palm trees and bougainvillea. Drinks are served in this area and a pianist entertains at night.

Our room was a junior suite in spacious lofty rooms comprising the bedroom, en suite and a sitting area with doors opening onto a large terrace with sun loungers and a table and chairs. The view from the terrace was breathtaking. Definitely worth getting a room with a sea view at the highest price you can afford as some of the rooms are smaller.

The breakfast buffet was extensive and of high quality. It is served on a terrace which has beautiful views over the sea by friendly and efficient staff.

There are extensive terrace gardens with secluded seating areas. The outdoor pool and sun terrace is located below the gardens and is well sheltered with shaded sitting area and a bar serving serving snacks and drinks.

The hotel's location gives easy access to Taormina with its historic buildings, quality shops and bars and restaurants.

A car is not needed if you are staying in Taormina as all of the upper area is in easy walking distance and driving is not easy because of the one way systems and narrow streets. If you do hire a car however there is gated parking at the hotel for which no charge was made.

A stay at the San Domenico Palace is a relaxing experience to be enjoyed and relished and I would recommend it highly.

Room Tip: Go for the sea view and if possible a terrace as the views are breathtaking.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 4, 2014
Dear Guest,

Thank you for this spectacular review. I am glad we exceeded your expectations and provided you with an amazing experience.
We are very glad that you had the time to enjoy our garden, the ancient furniture that we are proud to save jealously and the entire property.
Sincerely
Luisa Cacopardo
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hove, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 28, 2014

This was a wonderful hotel and the grounds are very beautiful. I had a very relaxing and enjoyable stay here. If I return to Taormina I would stay here again. It is also in a perfect location for Taormina, situated quite centrally, yet very peaceful. Having breakfast was also a good experience, seated on a terrace covered in pretty flowers and looking out over the sea. I thought the staff were friendly and helpful. I did not use the restaurant but did have snacks at the bar area including a very nice cheese platter.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, July 4, 2014
Dear Guest,
we really appreciate your nice comments regarding your stay with us at the San Domenico Palace. We are glad to ear that you spent same unforgettable moment with you further more that you had appreciated our snacks by the Cloister Bar .

Thank you again and best Sicilian regards.

Luisa Cacopardo
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

We have just come back from one week in room 356, which was just wonderful - it has a little balcony and the most perfect view over the bay and the Teatro Greco. It's a very good sized room, great bathroom which looked new, and I also loved the storage space in the room.

The location of the hotel is great, it's only a few steps up through pretty alleyways to the lively Corso Umberto.

The courtyard of the hotel is beautiful, and we had some aperitifs here in the evening when a piano player plays (he is really very good!) and the palm trees and flowers are beautifully illuminated - all very romantic!

We relied on the concierge to make recommendations for local restaurants and were very happy with their suggestions every time. They were also able to recommend trips around Sicily and we found them to be very knowledgeable in all cases.

In general the staff was extremely helpful and friendly, from the reception to the waiters and the chambermaids and the pool staff, we felt very welcome and will certainly be back.

My only suggestion (and I mean this only to be helpful) is that it would be nice to have some more fresh fruit at the (otherwise amazing) breakfast buffet, perhaps fresh peaches or watermelon. Also I think the juices might be from concentrate (but not the orange juice, which is clearly freshly made).

But these are only tiny little suggestions, and we loved our stay very much - we are already looking forward to our next visit!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa C, Responsabile relazioni pubbliche at San Domenico Palace Hotel, responded to this review, June 26, 2014
Dear Cresta_RU,

Many thanks for your recent review on Trip Advisor and for choosing San Domenico Palace.

It goes without saying we cant wait for you to return as you can always consider our hotel your home away from home.

Kind regards
Luisa Cacopardo
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Domenico Palace Hotel

Address: Piazza San Domenico 5, 98039 Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Taormina
#10 Luxury Hotel in Taormina
#16 Family Hotel in Taormina
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — San Domenico Palace Hotel 5*
Number of rooms: 108
Official Description (provided by the hotel):
A LUXURY 5-STAR HOTEL ON THE EAST COAST OF SICILY The San Domenico Palace Hotel sits in a truly magnificent setting that has attracted people from ancient times. A luxury 5-star hotel in an ancient Dominican monastery, it has views over Mount Etna and Taormina Bay on the east coast of Sicily not far from Messina. Countless famous writers, artists and composers, came here to savour this unique spot at the very tip of Italy. ... more   less 
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Also Known As:
Palazzo San Domenico Taormina
Palazzo San Domenico Hotel Taormina
San Domenico Palace Hotel Taormina, Sicily

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