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“Spectacular light lunch and view” 5 of 5 stars
Review of Belmond Grand Hotel Timeo

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Belmond Grand Hotel Timeo
5.0 of 5 Hotel   |   Via Teatro Greco 59, 98039 Taormina, Sicily, Italy   |  
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Ranked #3 of 88 hotels in Taormina
NL
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Spectacular light lunch and view”
5 of 5 stars Reviewed May 19, 2013

We visitied the Greek Theatre at Taormina, Sicily. During our walk through the theatre we saw a beautiful terrace underneath. It was the terrace of hotel Timeo. We asked for lunch and we were guided by Mr. Privitera to a beautiful place at the terrace with a view at the roaring Etna! We had a wunderful light lunch in the sun, and a afternoon we will never forget!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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373 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed May 10, 2013

We stayed at the Grand Timeo from May 4th 2013 to May 9th. This hotel has the best staff of an hotel I have stayed in. Courteous, charming and endlessly obliging. Really keen to help. The rooms were really comfortable with wonderful views. The swimming pool is a good size and perfect temperature. The bar was top class, the restaurant had unfailingly good value and the staff were very helpful to assist us to choose some delicious Sicilian wine. If there is any criticism it is that on some mornings I felt that the breads/pastries at breakfast were not quite as fresh ad they might have been. A wonderful hotel and we can't wait to return.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estoril
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Unique location,amazing views and un outstanding and charming atmosphere...Extremely helpful and obliging staff largely contributing for the unforgettable stay.Rooms nice and big!
Cocktails at the terrace enjoying a most gifted pianist performance reminds me "...what a wonderful world..." .
Ça vaut le detour!

Room Tip: Suites with a veranda are large ,sunny and with a breathtaking scenario
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, CA
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 26, 2013

This is probably one of the best hotels we have ever stayed in. Rooms are extremely nice and big. Breakfast buffet was probabaly one of the best we have ever seen. But, the main two advantages are the location with the fantastic views of the sea, mountains and Etna and the personal service you get from the staff. Its not easy for us to fly often to Taormina because of the distance, but the Timeo is a good reason to make the effort....

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

I took my family of 2 sons, their wives, and 3 children, 12,10,and 18 months, and we all had a wonderful time in this beautiful hotel. The staff were extremely helpful and obliging, and the children spent hours in the heated pool. The views were amazing, and we could not have gone anywhere better.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 9, 2013

Stayed at the Grand Timeo for a short honeymoon last year... The hotel is very nice, with amazing views, and has a charming old world feel to it. That said, for the exorbitant price, it fell short of our expectations. There was no effort made on the part of the staff to acknowledge that we were on our honeymoon (despite specifying this when we made a reservation and checked in). We were given a room in the main building right next to the elevator with a balcony and could hear people in adjacent rooms as well as the staff cleaning and gardening outside from very early hours in the morning. There were also some service snafus like a maid walking into our room without knocking while we were still there, restaurant staff rushing us through our dinner, a staff member offering to call us a taxi at the Sant'Andrea when their shuttle was full and then forgetting to do so...

These are all small things but service, above all, at this kind of hotel should be impeccable and warm and in our case nothing was done to make us feel welcome. There were some very nice things about the Timeo like the breakfast (amazing), architecture, pool, fresh cut flowers and toiletries.

Food is better outside of the hotel -- check out Trattoria da Nino and you won't be disappointed!

Room Tip: Away from the elevator and higher floors are better!
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore at Belmond Grand Hotel Timeo, responded to this review, April 11, 2013
Dear Guest,

First of all I would like to thank you for choosing the Hotel Timeo for your honeymoon and it was a pleasure to have you as our guest. We’ve just received your feedback through Tripadvisor and I’m really sorry to learn that your stay with us didn’t meet your highest expectations.

However, I’m puzzled that we’ve only received your comment after one year and I would have loved to meet you during your stay in order to improve immediately the situation.
In view of this I would appreciate receiving from you more details about your reservation so that we can investigate the matter further.

I can ensure you that our hotel staff is very professional and attentive in arranging the best welcome and giving further attention to all of our guests.
Normally we like to surprise our guests, who are on their honeymoon and prepare the bed with some nice decorations and rose petals and also place a good bottle of Italian champenoise in the room. We are deeply sorry that in your case this was not met and we would like to understand the reason.

Regarding the inconveniences you experienced in our restaurant and with our housekeeping services please be aware that I have taken action to ensure that they won’t happen again.

Our feedback in general from last season has been more than positive and I’m therefore even more sorry that you had a different impression of our hotel staff and services.
However, rest assured that we are continuously doing our utmost to improve our quality and service level and your feedback has proved to be very helpful.

I really hope to have the opportunity of welcoming you again in the near future to the Grand Hotel Tmeo and remain at your complete disposal.

In the meantime I send my best regards.

Luca Finardi

General Manager
Grand Hotel Timeo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 7, 2012

We were lucky to stay at this gorgeous property as part of a medical conference in Sicily. There are not enough superlatives to do it justice! The location is excellent at the foot of the Greek Theatre with marvelous views from Mt Etna over the sweeping bay below and the town climbing up the hillside. The rooms are so luxurious- we were in 320 which is as large as any one bedroom flat ( but without a kitchen of course!) with a walk in dressing room and wrap around balcony. Bathroom amenities made leaving it difficult! Also a decent hairdryer is provided unlike most other hotels with wall mounted or travel varieties.the chambermaids are very fastidious and the concierge and reception staff very helpful. Breakfast was a treat and here too the staff is very friendly. The pool and gym are both excellent.another advantage over many other 5 star properties is free wifi access throughout the property ( though the use of mobile phones is discouraged in public areas) All in all, if you can afford it, or are lucky enough to stay as part of a conference,this old world charm hotel with all the mod cons is an absolute must.

Room Tip: I think al rooms are lovely, having talked to other guests, but room 320 was outstanding!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Grand Hotel Timeo

Address: Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Taormina
#3 Luxury Hotel in Taormina
#8 Family Hotel in Taormina
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Grand Hotel Timeo 5*
Official Description (provided by the hotel):
Set in the centre of Taormina, in beautiful gardens, the hotel enjoys unrivalled views of the coastline and Mount Etna. Adjacent to the Greek Theatre, it is surrounded by stylish boutiques, cafes and cultural attractions, and has been welcoming guests, including famous artists and writers, since 1873. Its renowned Literary Terrace is an elegant place to relax and enjoy the vistas. Most guest rooms, decorated with Sicilian baroque flourishes, enjoy sea views from their expansive balconies or terraces. ... more   less 
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Also Known As:
Nh Hotels Taormina
Grand Hotel Taormina
Grand Hotel Timeo
Timeo Hotel Sicily
Belmond Grand Hotel Timeo Taormina, Sicily

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