This was our second visit to this hotel. Taormina is a beautiful place and the hotel has a lot of positive aspects: very centrally located ,big rooms ,small balconies with outstanding views ,a small but nice pool. Yet ,I did recognise the same bad behaviours as two years ago: a very "invasive" attitude of the housekeeping ,do not respect the sign "do not disturb" and "hunt"
the moment you exit the room in order to access it . Anyway ,the fawcet in bathroom was broken but nothing was done and the curtains were never been closed as they must be for the evening turndown service ,no chocolates on our pillow and no note about weather forecast ,so why enter the room?They were only closing the Tv left by myself deliberately open .I had the feeling I was under control....
Breakfast was sort poor /you have to ask for every single item you want.
Bread ?They have to check if there is left (at 9 o'clock in the morning). Ham? They have to check ,same with the smoked salmon. The quantity of cottage cheese they put for all their guests can barely be enough for one person. So ,after we asked for bread and ham and eggs (got all of them but the feeling is like they do you a favour) we renounced to ask for cheese.
Visited at the beginning of October but Sicilia is a hot party of Italy ,the temperatures were high and the air-conditioning in the breakfast hall was not working so it was hard to say we enjoyed.
In our last visit ,2 years ago ,the hotel used to give discount tickets for the parking. This time they hesitated to say frankly that they are not doing it anymore ,every day we were told "tomorrow" but we checked at the parking and they said that this hotel does not work with them anymore .Parking is far away (20 minutes walk on very steepy way ,hard for older people) and if you want to pay as a valet parking this will cost you 25 Euro which is a lot considering you already paid 300Euro/night.
All by all ,this new very modern hotel beautifuly appointed does not give the 5 star service as we expected.

We were relocated here after the hotel we had booked was closed earlier in the season than anticipated. I think we landed on our feet - great location, nice view from the rooms small balcony, and very friendly but discreet staff. Breakfast was good, and parking very convenient but a bit expensive at €25/day. Very easy access to main town centre, and a free shuttle to beaches. Overall a very pleasant stay, and would use again.

Imperiale is a really chic and "young" hotel. And the staff there is really nice too. They helped with anything we needed. Also, the breakfast in the morning is really good so be sure to go down there. The location is perfect! This hotel is literally steps away from all of the shopping and restaurants in Taormina. We'd definitely stay here again if we come back. The only drawbacks (and they're not even really drawbacks) are the lack of an ipod deck in the room and the shower. Water tends to leak onto the floor in the bathroom when you turn the shower on because of how it's made. We just put a few towels down though and everything was ok.

Location-wise, this hotel is located conveniently near the nearby shopping areas. The breakfast is not bad and the rooms very spacious.

The gyms however is something else; it opens only at 9am (a test of patience for early risers) and the equipment is very dated. When no earpieces were available for use with the equipment, a hotel engineer who was present was asked for assistance. Instead he was rude and referred me to Reception despite being right there!

The laundry service also has issues; it isn't returned at the promised time and they have this nasty practice of using staples to label your room number to your clothing. This damages the fabric as well as gives you a nasty poke when you wear your cleaned clothes.