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“Best service and location” 5 of 5 stars
Review of Il Piccolo Giardino

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Il Piccolo Giardino
3.0 of 5 Hotel   |   Salita Lucio Denti 4, 98039 Taormina, Sicily, Italy   |  
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Hotel amenities
Ranked #41 of 89 Hotels in Taormina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best service and location”
5 of 5 stars Reviewed 3 days ago NEW

The hotel was excellent. we had a great view to the Theater and the service was great. rooms are spacious and have a little balcony where you can enjoy a glass of wine after a long day. Defenitely recommend it.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
    101
    115
    35
    14
    7
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57
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Scilla, Italy
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I've been in 7 different hotels in Taormina and now this is my favorite, I dont' need to pay 400€ if Im going to have to walk a lot to go for dinner. Il piccolo giardino is right on the center of the corso, perfect spot, and i must say perfect service. The owner is right there every morning, plus its rated 3 stars but you will get 5 stars for your money. And dont get me started on the amazing pool. The restaurant is very good too.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
110 reviews 110 reviews
93 hotel reviews
Reviews in 91 cities Reviews in 91 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms were small but nicely decorated. Even though our room was over the restaurant it was very quiet. The location is excellent down some stone steps to the Main Street. The hotel is not easy to access if your coming in by car. Drive up to the hotel drop off your luggage and then park your car. The car park is a ten minute walk and is an up hill climb to the hotel. There is quite a lot of accommodation in Taormina in the same position. The breakfast was adequate and was set in a lovely garden space. There is a small rooftop pool and sun deck. Internet worked very well in our room and in the breakfast room. The hotel reception staff were very helpful when we arrived. They organized a porter to carry our bags from the street above the hotel.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For the record, I never asked your hotel for any money, not do I desire any reimbursement for our stay. We went to the Police in the hope that other guests will be protected from future thefts, and to alert them to a potential issue. If you really are interested in pursuing this, the Ipad serial number is DLXJQDZ1F196. I've coordinated with the Apple company when I returned home since I didn't carry the serial number with me. I am not a liar and I wouldn't have through all of this hassle of filing a Police Report, going to the Apple Store, etc. for a $500.00 gadget! The real issue is the hotels capability in the theft, safety of guests, and treatment of customers when dealing with an issue at your hotel. A simple "I'm sorry, and we are reviewing our security procedures to prevent such incidences in the future", would have been sufficient.

  • Stayed September 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Just had the family ipad stolen from the room, with the "Do Not Disturb" sign on the door. Since everything was locked up, the only reasonable explanation is that someone had a key, like a staff worker.

Totally ruined the experience, and suffered poor customer service response from the hotel when trying to discuss the matter.

DO NOT STAY HERE!

  • Stayed September 2014, traveled with friends
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelilpiccolog... T, Direttore at Il Piccolo Giardino, responded to this review, 3 weeks ago
Gentili Signor. Valentine G. H.
Il regolamento di Tripadvisor mi da la possibilità di rimuovere le recensioni diffamatorie e offensive, ma nel suo caso la lascerò online, per il solo motivo che lei è un BUGIARDO.
Lo dimostra il fatto che si è rifiutato di fornire alla Polizia e a noi il suo indirizzo Apple ID per consentire la localizzazione e di conseguenza verificare se quello che dice corrisponde al vero (OVVIAMENTE NO), lei sta’ cercando solo di ottenere un eventuale rimborso assicurativo per un oggetto che avrà smarrito o rubatole altrove, nelle varie escursioni che avete fatto con tutto il gruppo di 10 camere tutti ospiti da noi. Lei sta cercando di screditare la nostra immagine e soprattutto cerca di danneggiare tutti i miei ragazzi e la loro ONESTA’ non si permetta assolutamente !!!!!.
Qualsiasi cosa trovata in hotel, viene restituita anche dopo la partenza dei clienti, a volte spedita a spese nostre, si legga le recensioni di ringraziamento scritte in passato dai clienti che lo testimoniano.
Purtroppo la informo che oggi stesso presenterò alla Polizia una denuncia verso di lei per diffamazione, allegando la copia di tutti gli indirizzi IP. degli apparecchi elettronici presenti e collegati in Wi-fi nei giorni del suo soggiorno, appena si scoprirà che all’appello manca questo (Ipad mini) che dice .…
mi sa che lei passerà qualche fastidio con la Polizia italiana, in quanto la simulazione di reato in Italia è punita con la reclusione da 1 a 3 anni (Art. 367c.p.p. Simulazione di reato)
La ringrazio
-------------------------- ----------------------------------- ---------------------------------- -----------------------------
Dear Mr. Valentine G. H.
Tripadvisor gives me the possibility to remove reviews and comments that are defamatory and offensive, but in your case I will leave it only because you are a LIAR; The fact that you refused to give your Apple ID to us and the police, to be able to localize your iPad and therefore verify if your claim is true (obviously not), just proves it. You are just looking to receive a refund from your assurance company for something that you have lost or or has been stolen elsewhere, in one of your many excursions that you made during your stay together with the rest of your group of 10 rooms staying with us. You are just trying to discredit our image and above all damage my staffs HONEST reputation, don't you permit yourself to do that!!!

Whatever we find in the hotel, even after hotel guests has left is always returned, sometimes sent on our cost. Please read previous guest comments where they give thanks for us finding and sending things left behind. Unfortunately I have to inform you that today I will go to the Police and file a case against you for defamation, attaching a copy of all the IP addresses of all electronic devises present and connected to WiFi during the days of your stay, when they don't find your iPad mini, what you you say. I think you will spend some annoying time with the Italian Police, where the staging of crime is penalized with 1-3 years imprisonment. (Art. 367c.p.p. Simulation of theft)
Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 14, 2014

A simple room that's fairly small even by Italian standards but very clean.
Breakfast included but don't dare be late or close to the cut off time as they simply close the doors and lock you out of the area that the food is in, no communication, would you like a coffee before we pack up nothing just a rude chef and even more rude waitress. The front desk staff were not rude but I wouldn't rate them polite either nor helpful. Such a shame that a decent hotel had such disappointing staff.
The free wifi is also useless unless you sit in the lounge area next to reception.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 13, 2014 via mobile

Like many have said the location is great and the best thing about the hotel. It is within yards of the main street with plenty of cafés, restaurants and shops. It's also close to the Greek Theatre, taormina's main attraction.
The room (we stayed at the back) didn't have a view to speak of and was of adequate size. Lacked tea / coffee making facilities. Beds were headed against the wall with a corridor the other side making for a sleepless night every night. For this reason alone I wouldn't stay here again.
Breakfast offers variety of continental and cooked food but this variety never changes so after a few days becomes boring. The host was friendly but only to those who spoke her native tongue.
The rooftop pool is a nice feature. Not very big but refreshing after laying in the sun.
Overall I'm sure there would be better hotels in the area for a similar rate.

  • Stayed September 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Piccolo Giardino

Address: Salita Lucio Denti 4, 98039 Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #41 of 89 Hotels in Taormina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Il Piccolo Giardino 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Il Piccolo Giardino Taormina, Sicily

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