I am fortunate enough to have a business that has me travelling the world for about 6 months of every year for the past 20 years. Subsequently, I have stayed at many of the best hotels in the world including many outstanding boutique hotels. In June, my wife and I and another couple where on holidays in Syracuse and came upon Antico Hotel via Tripadvisor. We didn't have a booking and the hotel only had one room available so the receptionist, Laura, went to work shuffling reservations with their sister hotel around the corner and found a way to accommodate us. I can honestly say that Laura is probably the best and most helpful receptionist I have ever encountered in my travels. A truly beautiful young lady with a friendly yet very professional demeanour which makes the customer feel very special.
Laura found two very suitable rooms for us which were spacious and clean and we spent the next few days enjoying the facilities and the service of the wonderful staff of the hotel. We will definitely stay at this hotel again.