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“SUPERB” 5 of 5 stars
Review of Una Hotel One

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Una Hotel One
4.0 of 5 Hotel   |   Via Diodoro Siculo, 4, 96100 Syracuse, Sicily, Italy (Formerly Hotel Bellavista)   |  
Hotel amenities
Ranked #20 of 68 Hotels in Syracuse
Certificate of Excellence 2014
Catania, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“SUPERB”
5 of 5 stars Reviewed November 14, 2012

It,s a very modern beautiful hotel. we stayed only 2 days but was really nice. the personell was verry nice and help us with all our requires. the only problem of the hotel is that is a little bit too far from the center of old city ortigia. but you can spend verry well your time in the hotel because they have a good spa and fitness center and a sky roof. I return with pleasure in this hotel

Room Tip: rooms on the left side have abetter view with the sea
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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562 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • English first
  • French first
  • German first
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  • Italian first
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  • Russian first
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English first
London, United Kingdom
Top Contributor
104 reviews 104 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed September 18, 2012

We stayed here for 5 nights during a driving tour of Sicily. First impressions are it is very modern and clean, nice spacious rooms and lovely roof terrace and spa. After a day we realised that this place is really a spa first, hotel second. Apart from 2 people in reception, no one really seemed to care about the hotel guests. We had dinner here on our first night but the menu was so limited (maybe 3 choices) and we were the only one's eating. The hotel is eerily quiet except at breakfast (lovely breakfast, if only they could replicate at night) and you are not able to use the spa facilities unless you book a treatment. No one was ever on the roof terrace so it seemed such a waste as no bar there. You need a car too, it is so far from the centre and there is nothing close by. If you are looking for a comfortable hotel with free parking and don't intend on spending any time in it then this is the place. It is not somewhere to stay if you have no car or if you are looking for a hotel to spend some time in.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 25, 2012 via mobile

Located relatively far from the city center, the hotel has a very nice terrace with a view of the city. We chose the hotel because of the fitness center...no bars or restaurants are accessible by foot...It's a nice stop during a road trip.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2012

We have been staying there for two days only (I wish it had been more...). We were surprised (positively) by both hotel itself and its' staff.
The kindness of all hotel team was far beyond what we have expected.
The only small disadvantage is a distance from city centre. So - do have a car or be prepared for a longer walk (we have managed to do it 5 times, including one with baggage after arrival. We took a taxi only once - while leaving the Syracuse). On the other hand - a walk is a healthy activity and Una Hotel One is taking care of guests sport activities :-)

  • Stayed August 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Glasgow, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed here for two nights,on our round trip of Sicily,the room was a standard size,with a shower room,that was a good feature.
The hotel has a gym and an upstairs terrace which also has a bar,with Jessica Working hard,getting everything you could want.
The Internet was free,but a bit of going off and on but it did settle down.
The decor was very gloomy it was decorated black and grey,very dark,also the dining room was the same,very drab.
The breakfast was ok,but we have had better,but you still had a few choices to pick from.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 16, 2012

Excellent hotel all round. Rooms are very good but on the small side. Free wireless internet in rooms. All the staff were extremely friendly and most attentive. They provided a map of Syracuse and helped with directions. Good selection at breakfast including cooked eggs to order and freshly made coffees which was a bonus. Lovely roof top area to sit in the evening with a glass of wine from the bar on the ground floor. A bit of a walking distance to Ortygia so you need to be fit. Takes about 30 minutes to Ortygia and less to the Archeological Park/Museum area. Taxis are a rare sight in Syracuse.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London,Uk
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 9, 2012

You know that feeling when you return from an holiday and everuthing went well and inb your moments of cynicism you have to think really hard about what was not good. Well this holiday in Sicilia was just that. And part of the “went well” was this hotel where we stayed for 3 nights.
We arrived after a long drive from Palermo (by the way, driving with smoking Mount Etna in front of me was one of the best driving experiences ever) and we found the hotel with relative ease. There are signs all over Syracuse. The only thing to consider is that there is no clear indicator of where the entrance is when you finally get there. Maybe it’s just me but i have to go around a one way system and get back to the hotel again to realise that the entrance in the car park was behind the massive hotel sign I passed the first time. So, when you see the sign go right and slightly downhill around the Hotel Una Sign. That is where the car park is. If you are not driving do take a taxi as iot is quite a long and uninteresting distance from the railway station to this hotel. The car park is big enough and it seems to be secured enough. And it is free of charge.
Once you are there you will be greeted by very exuberant staff that made me smile despite a bad morning flight and 4 hours drive to get there. They are great and enthusiastic. (Thank you all for all your help and thank you Laura for trying to help with the parking in Taormina)))) – I will mention this here: if you are planning to drive to Taormina there is a great multi-storey car park at this address: Via Crocefisso, 98039. Driving up there could be a bit scary if you are not used with Sicilian roads but the car park is great and the location is best for visiting Taormina. The cost is about 7-8 euro for 5-6 hours.
When we checked in we were told that we have been upgraded to executive (without asking) and we were shown to our room. It was not a big room but it was a good hotel chic style that utilised the space in a great way so we did enjoy it. The room was cleaned and the towels and changes twice a day which was quite a surprise for 4 stars.
One evening we didn’t feel like going into town to eat and decided to try the hotels’ restaurant. As it happens at the same time in the hotel it was a football team (soccer team if you are in America)))) and the restaurant was quite busy. However due to the nice weather we had a table outside where we had a great wine (just simple, house white was delicious) and we ate two great dishes. During our dinner the chef came out to see if everything was ok and if we enjoy the food. It was a very good evening. Total price for drinks, 2 mains and 2 deserts was just over 50 euro.
The spa is also nice and the wet sauna it’s worth seeing and experiencing. Check before if there is a charge to use the spa. The gym, if you are so inclined it’s one of the biggest i ever seen in an hotel and it had (on 2 levels) everything you may need.
Also to mention the free wireless, great, great breakfast (if you want something cocked for breakfast you have to order on top of what is available at the buffet) and overall nice stile of the hotel.
As i said at the beginning this is one of the hotels where it is hard to find anything bad to say about it. There were no tea making facilities in the room but i am used with these missing when continental Europe, when we went to the spa the dry sauna would not heat properly and we only had shower in the room.
were all these enough to spoil the holiday? Oh, no. Not by a long shot.
Only one thing to consider though. It is not close to the town centre. It is not closed to anything. To get to Ostia for instance you have to walk about 40 minutes...
We didn’t take a taxi so I am unsure how much it costs. It should not be much and Syracuse is not an expensive place.
Overall there is not much to complain about.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Una Hotel One

Address: Via Diodoro Siculo, 4, 96100 Syracuse, Sicily, Italy (Formerly Hotel Bellavista)
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Syracuse
#7 Business Hotel in Syracuse
#11 Romantic Hotel in Syracuse
#13 Luxury Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Una Hotel One 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
One Hotel Syracuse
Una Hotel One Sicily/Syracuse, Italy

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