We went here for three nights and this stay was definitly to short. The perfect stay already starts at the check in. We were welcomed in an excellent way and that feeling lasted the whole stay. We had booked a mini suite and this was fantastic (I spent businesswise about 100 nights per year in a hotel so I am a little bit fed up with the standard hotels). It is decorated very stylish. modern and warm (check the pictures; in real the rooms-suites are even better).
When you walk from your room to the pool area it.is liking walking into al little paradise. Finally a hotel with more beds, lounge sets then guests at he pool. There is a little bar at the pool with quality drinks (fine wines, excellent coffee etc) and next to it there is a very nice environment where you can have a lunch. I have read the reviews about the diner and I don't agree with the negative ones. We took a lunch twice and went all three evenings for diner. All meals were great and you can choose from about 25 Sicilian wines, all very nice priced (12 to 20 euro's). It says it all that we've eaten here 5 times because we don't like eating in hotels. Normally we go out eating in the better restaurants (see my other reviews) but in this hotel we had excellent lunches and diner. The whole experience is completed with an excellent staff. They have a motto (yuor smile gives us energy) and they live up to it. All staff is extremely friendly and very clientorientated (ok one exception. not the male waiter in the restaurant but this was compensated by his female colleague's). We were not the only ones that came back every evening in the restaurant; each time we saw the same guests. So the quality and the service must be excellent. Is there room for improvement? Sure but bear in mind that this is a four star hotel (with a 5 star service and charisma). To become a 5 star hotel they don't have to do much more: a fitness room and proactive bar service at the pool. These were the only things we were missing and we are very nitty gritty when it comes tot hotels and restaurants) This is definitly a place we will visit again, but next time for a longer period. When you book this please follow the instructions sent by the hotel how to get here. It's in the middle of nowhere bus close enough to Syracusse.
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- Also Known As:
- Hotel Borgo Pantano Sicily/Syracuse, Italy