This hotel is quite modern and situated in close proximity to the city centre and with dozens of restaurants in nearby streets. The room was very clean and modern and provided excellent sleeping opportunity. WIFI is not free which is most dissapointing in this day and age and if we had realised this we probably would have booked elsewhere. The staff on the front desk were obliging. Correspondingly the service in the breakfast area was appalling. On the first morning we went down to breakfast at least an hour before closing and found that the eggs sitting in the warmer were cold. The warmer had been turned off. On the next morning we noticed a sign on each table promoting that you could order eggs of your choice. However upon ordering poached eggs the rude head waiter advised that it would take 10 minutes to heat up the water and it would be better if we had the eggs from the warmer. In our view if you advertise something you should deliver. This is not the first time that the poor attitude of staff in breakfast areas has downgraded our rating of hotels.
- Official Description (provided by the hotel):
- Cosmopolitan with a taste for tradition, the Hotel Plaza Opéra boasts a unique atmosphere, where an authentically Sicilian character blends with the mood of the latest boutique hotels. ... more less
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- Also Known As:
- Plaza Opera Hotel
- Plaza Opera Palermo
- Hotel Plaza Opera Palermo, Sicily