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“Central Palermo hotel” 4 of 5 stars
Review of Hotel Concordia

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Hotel Concordia
1.0 of 5 Hotel   |   Via Roma 72, 90133 Palermo, Sicily, Italy (Tribunali)   |  
Hotel amenities
Ranked #31 of 99 Hotels in Palermo
Paola, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Central Palermo hotel”
4 of 5 stars Reviewed October 28, 2013

The Hotel Concordia offers a comfortable stay with friendly service at good value. The hotel is furnished in an attractive style, is spacious & clean and I enjoyed my visit with them when I stayed there earlier this year.
The hotel location is in central Palermo and is within easy walking distance of the central railway & buses stations. The hotel entrance is in a building on Via Roma on the corner with Via Pola with the main Via Roma running through the heart of the city. The hotel & hotel reception are located on the 4th floor of the building providing a quiet & secure location with lift access. The charming breakfast room, providing substantial continental breakfasts, overlooks Via Roma with its attractive shops.
There are lots of nearby interest with the old town almost adjoining and with nearby charming old buildings dating back many centuries. There is also an interesting fresh food & clothes market nearby in Ballaro

Room Tip: Rooms tips : The front rooms will give a good view of the main Via Roma with the side & rear roo...
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, November 24, 2013
Dear Peter,
thank you very much for your good review.
I remember your long stay and I remember also our long conversations about Palermo and its tourist attractions.

I hope to have you again as our guest.

Best regards,

Silvia
Giove Turismo Srl
Hotel Concordia*
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Zagreb, Croatia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2013

Great location (near railway and bus station), clean rooms, breakfast included, free wi-fi, friendly and helpful staff (recepcion staff helped us organize excursions, sightseeing and rent-a-car). I would definitely stay there again :)

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, October 13, 2013
Dear Nikolina,

thank you for having spent time to share your recent experience in Hotel Concordia!
I am very satisfied when our guest remember their stay in our hotel as a great experience, as you have written in your review.

Our staff loves giving additional information to make your stay better and better and in order to let you appreciate our wonderful city and its surroundings.

Thank you again.

Regards,

Silvia
Giove Turismo Srl - Hotel Concordia*
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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 9, 2013

After a 24hr flight, it was easy to find this well appointed hotel in Palermo. The reception staff were friendly and accommodating. The room was clean and large with some daggy paintings. Breakfast was included and was of a small buffet type. The location of this hotel was excellent - a short walk to the railway station and not that much further to the other tourist attractions. The lift in the building was a god send even if it was a tad small for two people with luggage. Would definitely go back if in Palermo again

Room Tip: We had one close to reception and it was large in comparison to others.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, October 13, 2013
Dear guest,
thank you for you very kind review.

Hotel Concordia is in the heart of the historical centre of Palermo and, as you have written well, it is very close to the main tourist attractions that is possible to reach also by foot.
I am happy that you would choose us again when you come back here in Italy and in Palermo. We will be happy to satisfy again all your needs.

Regards,

Silvia Giordano
Giove Turismo Srl - Hotel Concordia*
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Rijeka, Croatia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2013

Hotel has a greath location,in one of the main steet called Via Roma.Rooms are very clean and comfortable , and the service is greath but only with breakfast we wasn"t so satisfied couse it is a simple choice of breakfast.Everything else was greath.In Palermo the location you must visit is Botanical garden , two blocks from hotel..

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, September 3, 2013
Dear Ms Martina,
thank you for your kind review.
We are happy that your experience here in Hotel Concordia has been great. It means that our will to satisfy our guests is in the right direction. And this is possible thanks to guests' reviews and advice.
According to the breakfast, you could have asked to our staff something else like the continental breakfast package which include, with a little extra, also ham and cheese and fresh fruit.

We will be happy to have you again as our guest in Palermo.

Best regards,

Silvia Giordano
Giove Turismo Srl - Hotel Concordia
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Top Contributor
52 reviews 52 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 11, 2013

I liked this place although some of the staff were rude and unpolite and did not make us feel welcome. The rooms were clean, spaceous and had everything in them. Except tv:s:). Pretty diverse breakfast included. I could probably stay here if visiting Palermo again:)

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, August 16, 2013
Dear guest,
thank you for your review.
Hotel Concordia always tries to give the best service in according to our guests' needs and I am sorry if someone of our staff did not have been so helpful as usually.
We will be happy to have you again in our Hotel to offer you a better and better stay.
Best regards,
Silvia
Hotel Concordia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ORADEA,ROMANIA
Top Contributor
77 reviews 77 reviews
75 hotel reviews
Reviews in 58 cities Reviews in 58 cities
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed August 8, 2013

Realistically I didn't expect anything brilliant but I never imagined it could be as bad as it was.Paid in advance in January 5 for seven nights to get a good rate using booking.com, 245 euro/week nonrefundable. I maid a terrible mistake.This is not a hotel, may be an expensive hostel, situated on the fourth floor of an old building.There is a slow old lift.
They gave me the worse room, number 11.My room was very basic for the price I've paid.Old furniture, uncomfortable bed, without fridge.I had aircon, tv, free wifi ( very slow).There is a continuous noise in the room, created by a lift or a generator in the proximity.But it's impossible to have a little comfort with this noise.I felt like in a prison.My bathroom was huge but the towels were so thin and rough.My grandmother had fourty years ago the same towels in the kitchen.
The maid was efficient, she cleaned every day the room and changed these "original" towels , good for a museum not for a hotel.
After five nights it was possible to change my room.The second room, number 4 , for the travellers with disabilities !.I had more space inside , but the bathroom had some facilities very uncomfortable for a single normal woman. The toilet was too tall , next the shower was a fixed chair.It was impossible to take a shower without sitting on this chair.
The staff was polite but totally unhelpful, they can speak just Italian language.
The breakfast was basic, the same food every day.Coffee, juice, biscuits, cheap croissants, butter, jam.Don't try to take the breakfast before half past seven, it's impossible.
Something about the location.Situated in the proximity of the railway station is an option for a tourist who wants to take a train or the bus for the airport.But the center of the town is a little far.The area is a little dodgy, it's impossible to describe as safe this part of the town.Don't try to walk after sunset in Albergheria, too many narrow dirty streets.
Do not expect to see a decent restaurant or a supermarket next the hotel. As I said, the center of the town is a little far , it's better to take a bus for two stations.
Palermo it's a beautiful city.I would strongly recommend you do not stay in this hotel if you value a safe relaxed time on holiday.But if you want a basic place with high price hotel Concordia is good enough.

Room Tip: Do not stay in the room number 11.Do not pay before to see your room.
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  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelConcordia_11, Proprietario at Hotel Concordia, responded to this review, August 10, 2013
Dear Ms Leila,
we are sorry that your stay has not been as you wished but I would like to replay to your not so objective bad reviews.

First of all, you said well: we are at the fouth floor of an historic bulding with an historic lift. And it is one of the our points of charme. I am sorry that you did not appreciate the position because we are in the historic centre of Palermo, one of the biggest and widest in the world, near all the most important turistic places of the town. If you required any information you could have asked to our staff.
Secondly, the room number 11 is the standard single room with a single bed and with all the facilities that are written in our website (and that you have written): air conditiong, TV led, private bathroom with towels and bathroom amenities, free wifi. In fact, the fridge is not written in the standard rooms, just in the superior with an higher price. The room number 4 is a double room for guest with disabilites, as you said, and the bathroom is a bit different but up to now no guests have had any problem with this "difference". And furthermore it was the only choice available since the hotel was full and it was a double room that you had at the same price of a single room.
Thirtly, I am sorry about our basical breakfast but just asking us we were happy to satisfy your needs, as we do with all our guests; it regards also the time of breakfast that our concierge is used to do also in the very early morning.
Finally, I am sorry to read about a very bad experience in an "Hostel", as you called it. Because, even if you have taken advantage of a special offer of 35,00 € for night, with breakfast included, we always try to keep high our standard of hospitality.
We look forward to have you as our guests to clarify what I have written.
Best regards,
Silvia
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Milan, Italy
Top Contributor
61 reviews 61 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 9, 2013

great located for walking around palermo . good price and the hotel is extremely clean. just the mattress was quite hard . the bathroom was new and the room nice. I recommend it. very close to this hotel I suggest 'la locanda' to have a lovely sicilian dinner.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Concordia

Address: Via Roma 72, 90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #31 of 99 Hotels in Palermo
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Concordia 1*
Number of rooms: 12
Official Description (provided by the hotel):
Hotel Concordia is on the fourth floor of an elegant building in nineteenth-century style, renovated in 2002 to offer tourists a comfortable stay and quality, while maintaining the same architectural structure of the building.In a strategic position for tourists, being situated near the most interesting tourist attractions and major institutional sites of the city, our Hotel is located in the heart of Palermo. At an average distance of 1 km guests can easily reach the most interesting touristic sites according to historic and artistic point of view. This is why the Hotel Concordia is the ideal starting point to go and see the most enchanting places in the town of Palermo.Among the several places, we can suggest: Teatro Massimo, Quattro Canti square, Cattedrale, Cassaro, popolar markets such as Ballarò and Vucciria, but also the important political centres of the town and the Region, such as the Real Palace, Palazzo Comitini, Palazzo della Questura and Palazzo delle Aquile.The staff of Hotel Concordia is competent, friendly and helpful, ready to solve any guests' needs and to ensure a pleasant stay for holiday or work. ... more   less 
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Also Known As:
Concordia Hotel Palermo
Hotel Concordia Palermo, Sicily

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