We stayed 3 nights in July, 4 of us in 2 adjacent rooms. The hotel was very convenient to the old town. The room rates were good. The Terrace was lovely, with a great view, and eating breakfasts and having pre-dinner drinks there was very nice. The breakfasts were good enough, with pre-prepared eggs in addition to ham, cheese, rolls, pastries, juice, coffee (cappucino on request), and melon. Probably the best breakfast variety and quality of our Italy/Sicily trip. The dinner we ate there was just OK.
We arrived with a car, and were able to unload in the front with no problem, then park in a nearby garage with little trouble (however, we caution anyone driving to/in Palermo as the streets are difficult to negotiate without a good navigation device such as the iPhone maps because there are tricky one-way streets, the drivers drive like mad-men, the pedestrians pop out of nowhere, and the streets are narrow).
The room was spacious, but the window view was a wall. There was no outside air option, but also no traffic noise, and the AC worked well. The lighting in the room was dim (even when the CFL's warmed up). WIFI didn't work well in the room, and often didn't work in the adjacent hall, only up top in the Terrace or next to the front desk (on the 5th floor). WIFI was important to us because we wanted to preload maps and routes onto our devices (iPhone/iPad) for our sightseeing, which included some car trips, without turning on our cellular data.
The bed was typical-Italian hard, but we found it fine. Our room was quiet and clean. The staff was helpful getting us to Mondello beach for a day-trip (not sure that was worthwhile, but it was an experience and our first beach on Sicily) and finding us good nearby restaurants for dinner (which were great). We recommend this hotel for travelers to Palermo, even those with cars. Would give 4.5 stars if I could, but 4 stars seems a bit unfair, so 5 it is.
Rooms facing the inside (the wall) are very quiet.
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