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Ambasciatori Hotel: Traveler Reviews

3.0 of 5
Via Roma 111, 90133 Palermo, Sicily, Italy (Tribunali)
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Ambasciatori Hotel
Ranked #3 of 96 hotels in Palermo
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596 reviews from our community

Traveler rating
    272
    256
    47
    12
    8
See reviews for
Families
75
 
Couples
268
 
Solo
20
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Well located - clean and wow what a breakfast room”
5 of 5 stars Reviewed February 7, 2013

Hotel has an offsite residence as well. Our friends stayed there - really spacious but unless you're a large family, more room than you could possible need. Plus if you choose that, you do not get breakfast included. In the main hotel you have to check in on the ground floor but the lobby is on the second floor - elevators are tiny and a bit scary. Bring your camera to breakfast and plan to sit a while - the view from their breakfast terrace is breath-taking.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Heidi B about Ambasciatori Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff at Ambasciatori Hotel, responded to this review
March 4, 2013
Dear guest, thank you for your comment.
We are glad you enjoyed the breath-taking panorama you had from our terrace, and hope you took some picture so you will always remember us.
We all hope to host you again
The staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
københavn
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Best hotel experience in Palermo”
5 of 5 stars Reviewed January 31, 2013

Very nice small hotel on Via Roma 200 meter (correct!) from Central Station. Situated at 5th and 6th floor with a roof terrace with a view which make you forget to down to the buzzling streets of Palermo again. The elevantor ride in an antique elevator put you in the right mood before you arrive at reception floor. Our room was very nice and the breakfast at the terrasse also superb. The staff was very helpful and friendly and multilingual. It will be our choice of hotel next time we visit Palermo. If you also compare quality with price - well why choose any other hotel in Palermo

Room Tip: smile when you arrive at the reception - it always help!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by uhuru342 for Palermo
Ask uhuru342 about Ambasciatori Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“3.5 really - OK just needs a little bit extra”
3 of 5 stars Reviewed January 26, 2013

The location and public areas are very good. The room was ok, clean and modern, however little details like hotel info, phone for reception was lacking. The breakfast was ok. All in all, average. There was a strange smell in the reception area, not sure what it was; it could have been from the wood. All in all, if I had to pick between this hotel and the Mercure we also stayed in, I would choose the Mercure, for quality v cost.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by MJandMike for Palermo
Ask MJandMike about Ambasciatori Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff at Ambasciatori Hotel, responded to this review
February 2, 2013
Dear guest,
thank you for your review. We use to give general information at check in time, or when we take guest in their rooms, like how to use room facilities or phone numbers to call the reception desk, and we are always ready to give any other kind of information/support.
Anyway, we will pay more attention to this aspect. About the smell you wrote about, probably was fresh paint, as we take advantage of the low season to do some renovation in hotel rooms, common areas or reception. We are sorry we left such a negative memory, we hope you change your mind and come back here to see how we improve our Hotel year after year.
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Patras, Greece
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Very nice price and exelent view in taratsa”
4 of 5 stars Reviewed January 23, 2013

Ambasciatori Hotel is just 200m from the central station of Palermo. It’s very clean and has a very beautiful taratza where you can have your breakfast. The only problem is that the wi-fi connection is very slow and you can have a good signal on 5 floors when you are close to the reception.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask sofiafromgreece about Ambasciatori Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, staff at Ambasciatori Hotel, responded to this review
February 2, 2013
Dear guest,
thank you for your comment. We are glad that our terrace has contributed to your pleasant stay here in Palermo. We have wifi signal problems in some areas of the Hotel, but it is due to the very large and dense wall of the building. Our terrace has a dedicated modem to work with internet enjoying the view of the city.
Anyway, we are managing to improve this aspect right now.
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Oakland, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“An oasis of calm in a lively city”
4 of 5 stars Reviewed January 19, 2013 via mobile

Rooms were charming, clean, and comfortable. Breakfast is served on a rooftop terrace, where you can also have drinks and dinner with a glorious view of the city.
The front desk staff are very helpful and ready to provide a city map, directions, and recommendations for meals (though they'd love you to have all your dinners at the hotel).
A great place to stay, and good value.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Mimi32810 about Ambasciatori Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, staff at Ambasciatori Hotel, responded to this review
February 2, 2013
Dear guest,
The title of your comment perfectly summarize what is our principal intent. To create an oasis in our beautiful and chaotic city. We created our terrace to give guest relax and improved this giving also the possibility to taste fresh drinks at sunset and flavorful tipical dishes at dinner.
Thank you for your kindness, we all hope to host you again soon
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Additional Information about Ambasciatori Hotel

Also Known As:
Ambasciatori Hotel Palermo
Ambasciatori Hotel Palermo, Sicily
Address: Via Roma 111, 90133 Palermo, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Amenities:
Bar/Lounge Free Breakfast Room Service Shuttle Bus service
Hotel Style:
#2 Family Hotels in Palermo
#7 Best Value Hotels in Palermo
#7 Romantic Hotels in Palermo
#10 Business Hotels in Palermo
Price Range: $
Hotel Class:3 star (3*)
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