Ambasciatori Hotel is just 200m from the central station of Palermo. It’s very clean and has a very beautiful taratza where you can have your breakfast. The only problem is that the wi-fi connection is very slow and you can have a good signal on 5 floors when you are close to the reception.

Rooms were charming, clean, and comfortable. Breakfast is served on a rooftop terrace, where you can also have drinks and dinner with a glorious view of the city.
The front desk staff are very helpful and ready to provide a city map, directions, and recommendations for meals (though they'd love you to have all your dinners at the hotel).
A great place to stay, and good value.

I am in two minds about this hotel. Let's see what happens if I'm in 'analytical' mode:

PROS: price, position, undeniably lovely roof terrace (I didn't sample the dinner on offer although the menus look imaginative), very friendly and helpful staff

CONS: a small 5/6 floor hotel above a pharmacist on a busy main road; basic facilities - just a small 'waiting room' and the terrace apart from the rooms; the two rooms I stayed in gave me an old-fashioned-but-not-'artisanal' feeling - not very comfortable; the first room was on the same floor as Reception and I was woken at 6 by cleaners banging around.

Let's see what happens if I'm NOT in 'analytical' mode:

Regarding the noise I experienced, the staff changed my room without hesitation, packing my bag and moving it for me.

Within 10 minutes of my arrival I wandered up to the terrace (to see if the website photos of the view really correspond to reality - they do!) and found a Pilates class in session. I couldn't resist imitating some of the positions and found myself invited to join in! Not only that but also invited (I can't speak Italian) to have a slice of birthday cake of the sister of the instructor! What a welcome to Sicily!

So these are my impressions - coloured perhaps by not feeling entirely comfortable in Palermo, in general. I felt on edge walking around the city - a slight hint of violence (I didn't experience any), gloomy streets with poor lighting and neglected pavements, rubbish collection etc, some beautiful buildings but little sign of restoration. But almost all the meals I had were very good, if expensive. I had been to Sicily once before, but in the south - Noto and Avola. I don't think I'd return to Palermo again. I stayed in Trapani and Marsala for a few days - they were much more restful and relaxing.

So, conclusion? As value for money I'd say very good. If you're looking for a different kind of hotel - more space, more facilities (all-day restaurant, swimming pool, gym, games room, etc) and are willing to pay then choose somewhere else.

I've brought small groups to Ambasciatori 5 or 6 times since 2004, my last visit being May 2012. My first stay there was perfect, and each stay thereafter has been even more perfect, if that is possible. The owners are approachable and kind, and the staff reflect this as a few of them have been there for years. The rooms are comfortable and well equipped, and even smaller ones offer plenty of space. Some only have windows to the courtyard, so you won't get much direct sunlight - but who wants to hang around in a hotel room in a place like Palermo. But if you don't feel like roaming the streets, there is the wonderful roof top terrace, that provides the best view in Palermo. Really! Breakfast is good, standard fare of fruit, yogurt, cheese, meats, cereals, eggs, juices, a variety of breads and pastries, but the best part are the cakes that change daily. All in all a wonderful place, with the only negative being that it is not accessible.