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“Perfect place in Palermo” 5 of 5 stars
Review of Ambasciatori Hotel

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Ambasciatori Hotel
3.0 of 5 Hotel   |   Via Roma 111, 90133 Palermo, Sicily, Italy (Tribunali)   |  
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Hotel amenities
Ranked #8 of 98 Hotels in Palermo
Toronto
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“Perfect place in Palermo”
5 of 5 stars Reviewed December 15, 2012

I've brought small groups to Ambasciatori 5 or 6 times since 2004, my last visit being May 2012. My first stay there was perfect, and each stay thereafter has been even more perfect, if that is possible. The owners are approachable and kind, and the staff reflect this as a few of them have been there for years. The rooms are comfortable and well equipped, and even smaller ones offer plenty of space. Some only have windows to the courtyard, so you won't get much direct sunlight - but who wants to hang around in a hotel room in a place like Palermo. But if you don't feel like roaming the streets, there is the wonderful roof top terrace, that provides the best view in Palermo. Really! Breakfast is good, standard fare of fruit, yogurt, cheese, meats, cereals, eggs, juices, a variety of breads and pastries, but the best part are the cakes that change daily. All in all a wonderful place, with the only negative being that it is not accessible.

Room Tip: The hotel is located over a number of floors in the building. The rooms on the lower levels for the...
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff Reception at Ambasciatori Hotel, responded to this review, December 29, 2012
Dearest Guest,
thank you for leaving a message for us!
We are very pleasant for your comeback in our Hotel, it means that you feel good with us!
We will wait for your and your groups soon!
Kindest regards
The staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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795 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Southampton
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2012

Arrived late on bus from airport and needed to be back at bus staion by 7 next morning but hotel easy to find and really close to bus staion , passed it on bus so knew where it was without having to ask. Really friendly, room comfortable with everything needed and ate at fantastic restaurant on terrace. Food wonderful, given complimentary cocktail as i sat down and felt fine as older woman on my own.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Reception staff at Ambasciatori Hotel, responded to this review, December 5, 2012
Dear Guest,
we really thank you for your message and for the pictures!
We'll wait for you again!
the staff
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California
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 24, 2012

A short walk from the Central Station directly down a few blocks on Via Roma (right side) led us to this delightful 5th story hotel. Staff speaks English. Breakfast and dinner are served on the rooftop terrace overlooking great views of Palermo and the harbor. Our room, with a balcony, was small but very comfortable. The breakfast, included with the room, offered a wonderful variety. Dinner at the restaurant is by reservation. The mussels were served in a delicious broth and proved to be one of the best dishes we had in Sicily. Everything was fresh and nicely served. We were able to walk to all the major sites and were grateful we parked our rental car at the airport and took the 45 minute bus ride into the Central Station--no need to drive or find parking!

Room Tip: Our room with a balcony gave the impression of more space and provided a great City view.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff Reception at Ambasciatori Hotel, responded to this review, November 30, 2012
Dearest Guest,
the most important thing for us is to take care of our guests, so we are very pleased you left a message on tripadvisor.com

We are glad that you enjoyed our Hotel , our wonderful city and the dishes made by our chef, because your satisfation is our priority!!

We hope to see you again!
Many thanks from the staff!
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Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 22, 2012

We stayed in one of the apartments and it was lovely. Very large rooms and the beds were very comfortable. It overlooked the bar 'Drunks' and there was loud music until very early each morning; but we made the most of this and went down to join them. The hotel and apartments are in a very good position, close to everything. The breakfast was very nice although be careful, as we were told at the start of our trip that the breakfast was 8 euros per person and then at the end of the stay they charged us 10. They didn't argue this when questioned and lowered the bill. Staff were friendly and helpful, they booked us a taxi to the airport. The nicest member of staff was Kennit, who was extra helpful if we ever needed anything. I would stay here again if I went back to Palermo. Thank you!!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, staff reception at Ambasciatori Hotel, responded to this review, November 24, 2012
Dear guest,
We are very happy you enjoyed your staying here. As written, we vacated our apartments, so we can host you again in the main Hotel.
Thank you
The staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

I stayed as Hotel Ambasciatori as a single woman traveller, and I felt completely safe. The staff is very friendly and very heloful. The hotel is in a great location (right near the central train station). The food was quite good generally. The only thing I didn't appreciate was the way the chef cooked some mussels. The roof-top restaurant/bar offers a spectacular view, and the mixed drinks were just the right touch. I would recommend Hotel Ambasciatori to anyone. I know that's where I'm stayiing next time I go to Palermo.

Room Tip: You might want to bring earplugs if you're sensitive to on-street traffic.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff reception at Ambasciatori Hotel, responded to this review, November 24, 2012
Dear madam,
thank you for your review.
We are glad you enjoyed our hotel and terrace. We appreciate you will recommend it to your friends and hope to host you again soon.
The staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Top Contributor
86 reviews 86 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 13, 2012

We really enjoyed our stay. It was a great location, a nice property, and the staff and service were excellent. Would highly recommend this to anyone visiting Palermo, and would return to this hotel if I found myself in Palermo again!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff at Ambasciatori Hotel, responded to this review, November 18, 2012
Dearest Guest,
thanks a lot for your message!
We appreciated it so much
kindest regards
The staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2012

We stayed at the Ambascaitori for2 nights at the end of October. The terrace turns this from a good to a very good hotel with spectacular views across Palermo - it is worth dining there one night.

Our room was comfortable and clean but a little gloomy. The bathroom was enormous with a great shower.
The Wifi connection was intermittent in our room and there was some building work during the day.

Stayed October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambasciatori Hotel

Address: Via Roma 111, 90133 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Family Hotel in Palermo
#7 Romantic Hotel in Palermo
#7 Business Hotel in Palermo
#8 Best Value Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambasciatori Hotel 3*
Number of rooms: 24
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Also Known As:
Ambasciatori Hotel Palermo, Sicily

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