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“Great terrace good hotel” 4 of 5 stars
Review of Ambasciatori Hotel

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Ambasciatori Hotel
4.0 of 5 Hotel   |   Via Roma 111, 90133 Palermo, Sicily, Italy (Tribunali)   |  
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Hotel amenities
Ranked #8 of 99 Hotels in Palermo
Rome
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great terrace good hotel”
4 of 5 stars Reviewed November 10, 2012

We stayed at the Ambascaitori for2 nights at the end of October. The terrace turns this from a good to a very good hotel with spectacular views across Palermo - it is worth dining there one night.

Our room was comfortable and clean but a little gloomy. The bathroom was enormous with a great shower.
The Wifi connection was intermittent in our room and there was some building work during the day.

Stayed October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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818 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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vancouver,bc
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

The rooms were nicely appointed, but the window opened to a pile of rubble and the building next to the hotel was only a few feet away, making our room very dark. We were on the first or second floor. There is a lot of construction going on, so all day there was a jack hammer hard at work, making it impossible to spend anytime relaxing in your room. Ask for a room far away from the construction noise.

Breakfast was very good, and the staff will make an espresso, cappucino etc if you ask.

The views from the terraces are amazing. There are actually three terraces offering different views. Breakfast is served on the terrace. You can also have dinner up there, or just pop by for a drink and watch the sun set.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 5, 2012

The view from the terrace is great, I agree with all the other reviewers, but our rooms were pretty lousy. We had a depressing, dark apartment in a dependence of the hotel around the corner; one window looked out onto a small garbage dump, the other to a hip youth place with music until 3am. The staff seemed disinterested, all in all not a recommendable experience.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff at Ambasciatori Hotel, responded to this review, November 16, 2012
Dear Sir,
we all apologize for your experience in the apartment!
I would inform you and all the guests that have written about their negative experience in the apartments , that we decided to vacate them because, due to the too loud music and noise coming from the street clubs nearby, it was impossible for us to maintain our quality standards.

We always do our best to guarantee a pleasant staying to our guests, so we are sure, if you want to come back in hotel this time, you will certain feel at home!
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New York, NY
Top Contributor
50 reviews 50 reviews
50 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 3, 2012

So if you're in Palermo and want to be close to all the bars and great street food, this is definitely where you should stay. The great view on the roof also helps of course if you wanted to grab a relaxing drink before heading out on the town.

My only complaint is the internet, and it's a pretty valid one. If you're not on the top floor, the wifi will not work in your room. There may have been an option to have wired internet, but that's not really helpful if you brought a tablet thinking you'll have wifi in your room.

Stayed October 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Reception at Ambasciatori Hotel, responded to this review, November 18, 2012
Dear Guest,
thank you for spending your time leaving this message!
We apologize for the troubles with internet connections from your room , maybe during your stay there were some problems with the signal( too low)
We hope that you anjoyed our city and terrace so much to cancel this problem,
Kindest regards
The reception
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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2012

The reviews written before this one all sum up the perfection of this hotel. And yes, you should have your dinner on the terrace on your first night; it was delicious and most romantic (and we are in our seventies!). It is a matter of personal choice but we were glad to be in the hotel and not in an apartment. The breakfasts were great and always had yoghurt and fruit which we liked to start with. Also, the staff were always helping us with our questions and even found us an early evening performance of traditional puppets just a 10 minute walk away. Great location for a city hotel as we wanted to walk everywhere but a bit noisy with traffic at the front and a pub at the back - but that's a city for you. Like everyone else we thought the terrace was to die for (but hopefully not this year).

Room Tip: Reception is on floor 5 so you might like a bedroom on this floor. We were on floor 3 so there was...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 23, 2012

As everyone mentions the view from the terrace is oustanding, The hotel is fantastic breakfast was really excellent on the terrace and palermo is a great city. The hotel is perfectly situated in palermo for all the sites .

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 16, 2012

The view from the terrace of the Ambasciatori Hotel is amazing! You see cathedrals and the domes of mosques across the city with a backdrop of mountains. We enjoyed a lovely breakfast on the terrace. I only regret that we did not eat dinner here the night we arrived, as I am sure the view of the city illuminated at night would have beautiful as well. Our room was large and clean.
Although, with luggage, it is a 10 - 15 minute walk up Via Roma from the station to the hotel, the terrace view makes it worthwhile.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffAmbasciatori, Staff Reception at Ambasciatori Hotel, responded to this review, October 18, 2012
Dearest Sirs ,
thank you very much!!
All the staff appreciated your wonderful message!! I can confirm that at night the view is incomparable, so if you will came back you can experience it!!
See you soon
the staff
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Additional Information about Ambasciatori Hotel

Address: Via Roma 111, 90133 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Family Hotel in Palermo
#4 Best Value Hotel in Palermo
#5 Romantic Hotel in Palermo
#6 Luxury Hotel in Palermo
#6 Business Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ambasciatori Hotel 4*
Number of rooms: 24
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Also Known As:
Ambasciatori Hotel Palermo, Sicily

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