Pro: Location in my opinion is excellent. Hotel is on the edge of the English Gardens and is a short walk to the central shopping district. You can pay 1.30 and take a 1-2 minute bus ride to the central areas or about 5 mins to the train station 200ft outside the hotel. The bus service from the airport Prestige e Commande aalso drops you off (6.20 one way) ~100meters from the hotel but the pickup is directly across the street. IMO it feels safer rather than being more "central" down the via Marqaeda. Staff at the front desk were all very helpful. Celine, Domenica, Gabrielle, Rafaella and whoever else I might have forgotten thanks to you all. I did wish there was a dedicated concierge. One strange thing is the "front" of hotel does not face the main street Liberta. So a little hard to find.
Room: 3rd floor with 3 motorized roof top windows. No side windows so no view. The hotel is remodeled so the building is "traditional" the room is modern. Bathroom was small but functional. Water pressure was a bit low but I believe that's a water saving issue. Bed was a firm/hard bed but not a deal breaker. TV entertainment system was really nice, internet speeds were excellent.
Restaurants: Breakfast is ok. Can get crowded and food items did run low. Run of the mill. Nothing terribly good or bad. Hot american breakfast, daily breads, fruits and cheeses. The Exe restaurant seemed to be under/not staffed. Waited around to eat there but left since no one would attend to us. Plenty of nearby restaurants.
Extra - Hotel has arrangement with Mondello beach to reserve beds. Hotel staff so very graciously let us keep the room until 6pm because shuttle seats were limited. Was able to come back from beach and shower before heading to airport. MAJOR PLUS. This is where you earn the 5th star.
- Official Description (provided by the hotel):
- The Excelsior Palace Hotel is located in the Liberty style area of the city and is surrounded by the English Garden, Villa Garibaldi, Villa Trabia, close to the shopping area. ... more less
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- Also Known As:
- Excelsior Hilton Palermo Hotel Palermo
- Hilton Palermo
- Excelsior Hilton Palermo Sicily