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“Engineered room with comfort. Good with childs.” 5 of 5 stars
Review of Ibis Styles Palermo

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Ibis Styles Palermo
4.0 of 5 Hotel   |   Via Francesco Crispi 230, 90139 Palermo, Sicily, Italy (Formerly Quality Hotel President )   |  
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Ranked #17 of 98 Hotels in Palermo
Certificate of Excellence 2014
Lyon, France
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Engineered room with comfort. Good with childs.”
5 of 5 stars Reviewed 2 weeks ago

You could notice that our room was enigineered based on years of service experience from a big hotel chain. Good beds. Multiple pillows. Sufficient and seperate space for luggage. Fresh colors. Cleand bathroom. Very nice walk in shower. Only the breakfast service was not good with Nescafe machines (come on, in Italy!) and dead serious staff. Also cocktails on roof top terrace were not good, as it was just a thrown together drink. Overall, staff is super welcoming and helpfull. We felt good and relaxed, with our 2 young childs.

Room Tip: All the same I guess because Accor style.
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  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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581 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Dutch first
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English first
Glasgow, United Kingdom
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best I have stayed in.Rooms are well smart with a large flat screen tv and the 2 rooms we stayed in were a good size. The reception and bar staff very friendly and helpful. On the 7th floor theris a fantastic cocktail bar and dining room where breakfast is served. There are 2 stunning views on each side, one of Palermo harbour and marina and another view opposite of the city and backdrop mountains. Word of warning on the city view side there is a car park where you can see 2 stunning grafitti on the walls. Beside there is a narrow street, do not walk through it as it is frequented by all sorts, many have been robbed, my daughters have lived in Palermo 10 years and they would not go along it especially not alone or at night. But please do not be put off the hotel. It`s great

Room Tip: Recommend the sea views.
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Violeta B, Direttore generale at Ibis Styles Palermo, responded to this review, 2 weeks ago
Dear bogachanboran,

I am glad you enjoyed your stay and our property, Ibis Styles Palermo.
We are looking forward to welcoming you back,
Sincerely,

Viola Baboi
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago via mobile

It was really good to stay there because it was a luxery to stay there. Their rooms are great and clean. Also it is big. Their breakfast was really good. It was the most beutiful,good and amazing breakfast in Italy.
I really advise you to stay there.

Stayed April 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violeta B, Direttore generale at Ibis Styles Palermo, responded to this review, 2 weeks ago
Dear Michael,

I am happy you really enjoyed your room, the view and our staff! Thank you for noticing the graffiti in our parking as well. I assure you that, although it may seem different, the area behind the hotel is very safe.
We hope to welcome you back soon,
Viola Baboi
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Washington Dc
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2015

Convenient location, large, good room facing the harbor, yet very quiet, free parking, and friendly, organized staff. Spacious breakfast room with a great view. Food seemed to be recycled and some items not as fresh as expected.







  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violeta B, Direttore at Ibis Styles Palermo, responded to this review, 3 weeks ago
Dear guest,

I would like to thank you for your kind review. I shall pass your considerations to my staff. We appreciate it! In regards to the food I assure you that we only serve fresh products. As a matter of fact we are having the fruits delivered daily in order to offer them fresh.
looking forward to having you as our guests in the near future.
Kind regards.
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Bristol, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 18, 2015

What makes this hotel stand out from others is the fantastic staff. Everyone we met really wanted to ensure we had good service. To give just a few examples they kindly printed out train times for Cefalu and arranged a trip to the valley of the temples for us.

The rooms are clean and functional. They are cleaned daily with fresh towels, toiletries and tea/coffee provided. The breakfasts are good and you have a pleasant view over the port as you eat.

If you are brave enough to drive in Palermo (believe me the drivers are mad!) then the hotel has a car park.

For evening meals there are a lot of good restaurants in the area, but check out trip advisor to spot the odd rogue.

If you are looking for a mid range hotel then you cannot go wrong.

Stayed February 2015
Was this review helpful? Yes 1
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Violeta B, Direttore generale at Ibis Styles Palermo, responded to this review, 2 weeks ago
Dear Hanter,

Thank you so much for your review of our hotel, Ibis Styles Palermo.I am pleased to hear you had a superb stay with us and you appreciated our guest service. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Kind Regards,
Viola Baboi
General Manager.
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Copenhagen, Denmark
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

Spent 3 nights with my girlfriend and we thought is was very good. The rooms are very nice, big, clean and modern. The staff are extreme friendly and are very welcoming. The free wifi is excellent. The breakfast on the 7. floor is very good - real food and a great view. It takes around 15 minutes to walk to the city center fx Teatro Massimo. We would highly recommend it.

Stayed February 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 8, 2015

We have a standard of no more than 3 stars and it very willingly. The wi- fi network is horrible, uncomfortable bed and terrible pillows. The location is not very good and the snack bar food is frozen and poorly .

  • Stayed January 2015, traveled with family
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violeta B, Direttore generale at Ibis Styles Palermo, responded to this review, February 9, 2015
Dear Marcos,

First of all I would like to thank you for choosing our hotel and taking the time in writing this review.
I am really sorry your stay with us was not up to your expectations but I would like to point out that the hotel is situated in a strategic position right across the street from the port and only 10 minutes walking from the city center which makes our free parking very appreciated by our guests since parking in the city center is very hard to find.
Our beds have a soft bed top that makes our guests sleep very well. I understand that this can be very subjective issue since some people prefer to sleep on very hard beds.
We have 3 types of pillows adapted for every kind of sleep (on hte back, sideways or on the belly). Is it possible you chose the wrong one? Maybe you've missed the paper with all the eplanations.
In regards to the frozen dishes I would like to inform you that it is just an extra service we are giving to our guests not willing to walk to one of the many restaurants in the area. And Palermo has many of them!
I regret that we haven't been informed during your stay of the problems you are mentioning as I am sure that we could have solved them immediately.

I hope we will have the pleasure of having you as our guest in the future so we can regain your confidence.

Kind regards.
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Additional Information about Ibis Styles Palermo

Address: Via Francesco Crispi 230, 90139 Palermo, Sicily, Italy (Formerly Quality Hotel President )
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Palermo
#6 Family Hotel in Palermo
#13 Luxury Hotel in Palermo
#22 Business Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ibis Styles Palermo 4*
Number of rooms: 122
Official Description (provided by the hotel):
We freely smile and professionally serve our guest,at the Quality Hotel President Palermo,at your servise, always! ... more   less 
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Also Known As:
Quality Inn Palermo
Palermo Quality Inn
Ibis Styles Palermo Sicily

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