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“Great Hotel!” 5 of 5 stars
Review of Grand Hotel Villa Igiea

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Grand Hotel Villa Igiea
5.0 of 5 Hotel   |   Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)   |  
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Ranked #18 of 99 Hotels in Palermo
Stockton, California, United States
2 reviews
3 helpful votes 3 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed December 16, 2012

Wonderful hotel, wait staff, and food. Great relaxing location, although a bit far from downtown. However getting there by bus takes about 10 minutes, is very cheap and is very easy. Located near a great little cafe and a Supermercato (which is also next to a great pastry shop). Would highly recommend for a few days to a week if your looking for a relaxing, get-away-from-it-all environment.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, January 22, 2014
Dear Guest ,
Thank you for having reviewed the Grand Hotel Villa Igiea.
Nothing gives us more pleasure than seeing that our guests are satisfied of their stay at our hotel .
We hope to welcome you back again at our hotel.

Best Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Chicago, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 13, 2012

Stayed here for several nights early in November. Great Experience!
Check in staff, reception, restaurant, food, bar, all exceptionally service oriented. The hotel public areas, rooms etc.. all impeccabily clean.

Charming, welcoming and without a doubt a Flagship of elegance and service which is so rarely found. A must stay. No one compares. In addition to service and all that encompasses a great stay , it is a hotel with a long history of one of Palermo's noble families. A stroll back in time and well worth it. Stay here.. You live the history of Palermo's wealth

Room Tip: Rooms overlooking the bay-- a breathless experience to remember for ever.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, January 22, 2014
Dear Guest
Thank you so much for your wonderful review of the Grand Hotel Villa Igiea.
I really appreciated your words on the style and atmosphere of the villa. Nothing gives us more pleasure than seeing that our guests are satisfied of their stay at our hotel . It is our aim to ensure that all our guests are well looked after and to read a review such as yours conferms that we are successful in achieving that aim.
We hope to welcome you back again at our hotel.

Best regards,
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 20, 2012

Hotel was very beautiful, rooms are dated but they are also in keeping with the age of the hotel. service at breakfast and choice of food was non exsistant. Bar was very expensive and ran out of my favourite drink which was never replenished during my weeks stay, bar staff were lovley though! There were no towels at the pool, I regularly had to go and ask for towels. Hotel is quite a walk from town centre but if you hop on the 731 or 721 for 1.25 euros , bus stop is right outside hotel. Be very careful with your belongings when out and about, I was mugged by 2 men on a moped on the Della Liberrata whilst crossing at a zebra crossing, which to be fair could have happend in any big city, hide all your jewelry!!!!!!!!!!!!!!!!!!!!!!!!! i will go back .

Room Tip: dont get room facing the road, ambulances are non stop
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  • Stayed November 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, November 23, 2012
Dear Sir/Madame,
thank You for This Comment, we apologize for not being able to offer Your drink during Your stay and the service at the pool. We hope to see You soon in our property and surely will be pleased to offer You a drink ( Your drink ).

Thanks once more and we promise to improve where we lacked.

Best Regards
Vito Giglio
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turin, Piemonte, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 5, 2012

The location was absolutely beautiful as it was right at the sea. Also, if you are staying in Palermo you are not right in the city which is simply insane to drive in - and we live in Torino, Italy. The room was clean and a decent size, but when they say no view they mean it. Also, we complained constantly about the shower that wouldn't drain and while they drained it each day it was never fixed. The concierge was very helpful, friendly and gave us great insight. Breakfast was plentiful and diverse - we don't see eggs and bacon anywhere else in Italy. Also, it helped that we had a car. Their location was perfect in that you could avoid some traffic especially if you were returning to the airport because you are on the same side of the city, but be prepared because traffic in general just adds time to your day.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, November 23, 2012
Dear Sir / Madame,
thank You for Your comment, first of all we apologize for the problem in Your shower, the opinion of our guest are always very usefull thanks once more.

Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Connecticut
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 5, 2012

Our first 2 nights of our week in Sicily began here. While the views are lovely and the facility as a whole beautiful without a car or taxi you are very limited if you want to dine off premises or swim in the sea. The pool area abuts a marina so nice sight but cannot swim other than in pool. Buffet breakfast is lavish - one iof best on our trip. Staff was helpful for recommendations on dining locations in walking distance but choices are limited and mediocre. Private driver and guide for tour of Palermo and Monreale was well worth it.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, November 23, 2012
Dear Sir / Madame,
Just a big Thank You for Your comment. We hope to see You soon in our property, maybe in summer when You can profit of our Shuttle bus to reach the city center.

Best Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
75 reviews 75 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed November 3, 2012

Looks great on the website but it is a moldy run down hotel that needed a renovation 15 years ago. Service is mediocre. Most rooms are with twin beds and there are only a few rooms with king size beds. The gym is such that you better stay in your room and exercise there. You need taxis or your car to get to the city centre. The seaside location gives you nothing as the hotel faces a marina and commercial port. The next door neighbour is the shipyard where the shipwrecked concordia was built and that tells you all about the area. I wouldn't come here again even if they paid me.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, November 5, 2012
Dear Mr Ketting,
it would be better to know all these things during one of Your two days spent here. I think that there are lot of good things that You didn't see. Thank You any way.

Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WA
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 17 cities Reviews in 17 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed October 31, 2012

I’m not sure who the Italian Jane Austin is or was. But whoever they are, or were, any number of their novels could have been set at the Grand Villa, Igiea, Palermo, Scilly. The gorgeous sand-stone palazzo dominates the harbour and surrounds. A beacon of romance and luxury.

When you enter through the arch-doorway, immediately you expect to hear the giggling of the “Bennet” girls, as they spy from the top of the spiral staircase on the new arrivals. Look to your left or right upon entry, and your eye races down the two ornate corridors aching with history and possibility.

Check in is friendly without being fussy-and so the rest of the hotel. There is a distinct kind of Italian- detachment about the service. In no way is it rude or standoffish, more measured and tailored like a sharp well-made suit.

My room was on the 3rd floor and again was Victorian in aspect and impression. The dark woods, coupled with the period light fittings imbue a feeling of clam relaxation. Just one thing about the bathroom- if you have any mobility issues, it is quite a step into the bath for a shower as both are combined.

Despite all this talk of Victorian romance, I was in fact there on business, and unfortunately only had two nights at the hotel. But that small entre into Italian history was enough to make me hunger for more.

And if you are hungry, then the food at the hotel is fantastic. I ate breakfast on both days and dinner on one evening. All meals are served in the hotels only restaurant- which sits on a lovely terrace overlooking the bay. Prepared with the freshest of ingredients, each meal was well and truly savoured.

Having read other reviews I am sure there are cheaper places to both stay and eat in Palermo. But for me, I would come back here in an instant-

However, if there are any women who read this review and are looking for their, “Signor Darcy” then you may need to stay a little longer than two-nights to find him.

Room Tip: Try and get up early at least once and watch the fishing boats head out into the bay.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review, November 2, 2012
Dear Guest,
thank You very much for the wonderful words You spent for our property.
We can Just thank You once again and wait for Your next visit.

Best Regards
Vito Giglio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Villa Igiea

Address: Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Palermo
#8 Business Hotel in Palermo
#13 Luxury Hotel in Palermo
#14 Family Hotel in Palermo
#18 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Villa Igiea 5*
Number of rooms: 122
Official Description (provided by the hotel):
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea Palermo, Sicily

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