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“Good location from airport” 3 of 5 stars
Review of Idea Hotel Palermo

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Idea Hotel Palermo
4.0 of 5 Hotel   |   Viale Regione Siciliana, 2620, 90145 Palermo, Sicily, Italy   |  
Hotel amenities
Ranked #74 of 99 Hotels in Palermo
Denver
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Good location from airport”
3 of 5 stars Reviewed March 13, 2010

We stopped at this hotel overnight because we arrived in Palermo at dusk and by the time we got our rental car it was dark. The hotel is easy to spot from the highway. It is on the right had side of the road when driving into Palermo from the airport. The staff were friendly, the free parking is very limited and there is a McDonald's right beside it that is open late at night. There is a guarded parking lot next door for 6 euros. The hotel price was reasonable, but the outside noise level is high and the people in the next room had their TV on until late at night. We did not get a good night's sleep, but would use it again because of it's proximity to the airport. There are some nice coffe and pastry bars about a five minute walk from the hotel. They are open in the morning. When you exit the hotel turn right, walk through a filling station driveway, turn right again and cross the small side street.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Responsabile relazioni con la clientela at Idea Hotel Palermo, responded to this review, July 19, 2010
Dear Guest,
thank you for writing your comments about your experience in our property.
It's our goal to consistently provide a good service and accomodations and your comments are very important to us to improve our service.

We hope you will continue to choose us for your travel needs.

Kind regards
Piero Marini
quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
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    41
    85
    40
    17
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Toronto
Top Contributor
101 reviews 101 reviews
80 hotel reviews
Reviews in 53 cities Reviews in 53 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 6, 2007

Despite not liking Palermo as a city at all, our one night's stay at the Holiday Inn was pretty pleasant - the room was clean, the staff was courteous. We staid a little past the checkout time - nobody said a word. Also, the concierge suggested a nice restaurant next door, to have dinner at. I'm sure she was getting something out of it, as she repeatedly asked to have her name mentioned, however dinner was great, fairly cheap, so no complaints there.

The Wi-Fi in the lobby was a bit of a shock, as you had to pay for it. I guess I'm too used to North American creature comforts.

Generally speaking, I would stay there again, although Sicily is definitely not on my list of places to be visited again, in the near future.

  • Liked — Cleanliness
  • Disliked — Hard to find
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 11, 2006

We stayed at this hotel just to be close to the airport, get a feel for the streets, check maps etc before venturing out into the surrounding areas. I felt the hotel was easy to find from the airport but slightly dificult to find the actual entrance driveway. After a few trips around the block we saw that the drive was hidden from the street. Other than the logistic problem, the hotel was fine. Everyone was friendly, spoke enough English for us to communicate with and our room was clean. Yes it does face a busy street, but folks Palermo is a large city. If you ever stayed in New York City, you might find the same noise levels. Close your window.

The meals were average and the wait staff pleasant. I would recommend this hotel if you need to stay close to the airport only. Not for a true taste of Sicily resort setting, just convenient and well run.

  • Liked — Friendly staff and closeness to airport
  • Disliked — the entrance driveway and nose from the street
  • Stayed August 2006, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicily, Italy
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed May 31, 2006

I've stayed in this hotel for almost a week, enough to have a clear idea of it and decide not to be back. The building is just horrible: it's an anonymous, ugly building, located just beside a very busy street, with all that such a location means: noise, pollution, chaos. Rooms' windows are not soundproof, and if you are so unlucky to get a room facing that road, well it's better if you try watching a movie, because sleeping will be just impossible. There is a very large car park right outside, but it's not free. They have a free car park just opposite the main entrance, but parking spaces are generally not enough for every guest. There are some people at the front desk who do not speak English at all, which is really astonishing for a Holiday Inn and for a tourist town like Palermo. The rooms are quite small and some of them smell of cigarettes’ smoke. But overall they are acceptable. Breakfast is really poor, especially when it comes to the quality of the products served: I strongly recommend to change the orange juice (it’s really bad, especially considering that we are in Sicily and oranges here are just great!) and not to mix milk with water: guests are not stupid, if you want to save money try other ways! Even here some of the personnel do not speak English at all and result in being very unhelpful! They advertise a 24 hours room service (that is a Holiday Inn standard), but try to order something at 01.00am and your are likely to be answered that nothing is available at that time of the day! The hotel doesn’t offer any kind of entertainment service: no gym, no sauna, no swimming pool, just a Pay TV service in your room, which, of course, you pay. Well, the only good point is that the hotel is located on the way to the airport and on the main road to get in and out Palermo: stop here if you don’t want to experience the chaos and terrible traffic of Palermo city centre or if you are really tired and in need of a place to stop along your way.

  • Stayed May 2006, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed June 27, 2005

For a Holiday Inn, this one has got to be one of the worst I have stayed in. Very very disapointed. You expect a good corporate image with standard quality world over... I think they missed this one.
Rooms were an ok size, very out dated, thought we were in a time warp, cleanish, but because a lick of paint was required they felt shabby and unclean. For you tea and coffee lovers.... no makings for these in the rooms, no breakfast in bed, limited room service. The mini bar had two warm cokes and a bottle of water.... not great. Being a platinum member I expected better.
The restaurant breakfast is worth missing, macdonalds is next door!!!!
If they run out of food, it seems too much trouble for them to get fresh, breakfast staff very very unhelpful and lazy, except for (sorry can't remember his name)one older gentleman.
It is situated on the main A29(very busy) from the airport just outside Palermo, an experience trying to get in to it!! To get into town catch the 102 bus from the bus station down the road, its a long walk but simple enough.
I would only generally stay at holiday inns on business, this is the first and last for a pleasure trip. Be devils go local, I'm sure they can't be any worse.

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 15, 2005

My travel agent made a reservation for me at this hotel. For personal reasons I will not be able to use the booking. The hotel will not cancel my reservation even though it is for the middle on next month!
When I found this hotel on the internet there was no mention of not being able to canel.

Stayed January 2005
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, VA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed May 4, 2004

Don't stay there! This hotel is not central to anything. We had to walk 1/2 mile to get to the closet train station, to catch a train to central station in Palermo. Restaurant was overpriced. Rooms were OK, but too noisy. Our room faced the main road so it was very noisy. We had no air conditioning, since it was only April, so the windows had to be opened. Overall, this made Palermo a bad experience.

  • Stayed May 2004
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Idea Hotel Palermo

Address: Viale Regione Siciliana, 2620, 90145 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#33 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Idea Hotel Palermo 4*
Number of rooms: 95
Official Description (provided by the hotel):
Welcome to Palermo! The Holiday Inn Palermo hotel is the best solution to get in touch with one of the most charming cities of Sicily. The hotel isn t far from Palermo centre (3 km), from Falcone-Borsellino airport (30 km) and from Mondello beach (13 km). the Holiday Inn Palermo hotel has 95 rooms equipped with air-conditioning, Wi-Fi Internet connection, Sat TV and minibar. The hotel also offers 5 meeting rooms and a comfortable bar. Traditional Sicilian and Italian cuisine is offered daily by the well-known Alla Bell Italia restaurant. Its large parking and its easy reachable location (close to the major motorways) make the Holiday Inn Palermo hotel the ideal place for business stays and the starting point for tours of Palermo, Monreale and Cefalù. ... more   less 
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Also Known As:
Holiday Inn Palermo
Palermo Holiday Inn
Idea Hotel Palermo Sicily

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