This was our second stay in the Palazzo Sitano hotel. First time we stayed - we were very happy, so we decided to stay and second time.
Location - closed to station (10 mins walking distance) and very easy to find. Hotel is next to the busy road, but inside - quiet and relaxed.
Check in & out - quick and professional. Valentina (lady with long dark curly hair) was very polite, had good communication skills in italian and english, was attentive and very helpful. Valentina - was great, she gave us information, city map, even suggestion where to go for dinner. What a customer service!!! I would say - she is bonus to that place!!!
Room - we booked standard double - was tiny but clean (require some maintenance attention to improve little things). Would be nice to have complimentary bottle of water or ironing facilities ( i been explained, that is the H&S regulation - not to provide iron in the room or to have facilities to use in reception area.
Breakfast - had very nice choice of juice and cake, cheese and meat, fruit and yogurt, granita and bread selection. This time really let us down restaurant staff service - no greeting, assisting to find the table, explanation about breakfast, clearing dirty plates, most important - no interruption with the guests.
So, event had notice these little issues, our stay was ok and we would consider to use this hotel in the future.
- Official Description (provided by the hotel):
- The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Palazzo Sitano Palermo, Sicily