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“Great stay” 5 of 5 stars
Review of Hotel Palazzo Sitano

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Hotel Palazzo Sitano
4.0 of 5 Hotel   |   Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy   |  
Hotel amenities
Ranked #20 of 99 Hotels in Palermo
Hertford, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Great stay”
5 of 5 stars Reviewed May 16, 2013

I stayed here the night before my wedding(10th may) with my best man and was pleasantly surprised. The hotel is well situated as I was getting married in Fonderia Oretea,so not far away.
The room was very clean and tidy,well presented and great décor.The bathroom was nice and big,again all clean and no complaints.The only very small drawback, depending on how you look at it,is the hotel is about 6 feet away from a lot of bars and restaurants which do get very busy and loud but we was out the night before the wedding and loved every minute of our stay.
Breakfast was plain and simple but very tasty, again no complaints.All the staff I spoke to was very friendly and helpful,and all wished me well on the way to the wedding. I would recommend this hotel to everyone but it may suit people who want the night life but not a quiet stay.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 13, 2013

Stayed here for 4 nights in May 2013 - excellent location and the hotel was brilliant. Large spacious room on the 4th floor which included a nice bathroom with shower cubicle and a walk in wardrobe. The hotel has free wifi which is very handy plus the breakfast is really good - a hot selection, continental option, cereals, pastries and yoghurts. The hotel has a wellness suite with a sauna and steam room which is open to guests in the evenings. Reception and restaurant staff were friendly and nothing was too much trouble. Would definitely recommend for a central Palermo hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed there for 2 nights at the beginning of a 12-days road trip in Sicily. Room is spacious, very nice design, comfy bed, all the areas of the hotel feel pretty clean and luxurious and offer a big contrast with the streets of Palermo which is probably the dirtiest town I have ever seen - in Europe at least...
Our room was facing Via Vittorio Emanuele which was pretty noisy until late at night...
If you have a car, you can park it down the street where there's a free public parking. Some guys will ask you for money, give them 1 to 3 euros (no more) and shake their hand, that's how it works there...We parked ours there for almost 2 days for 3 euros and had absolutely no problem.
Plenty of very good restaurants in the neighbourhood.
If you walk straight Via Vittorio Emanuele, you will have lots of major attractions to visit along the way and won't need your car.
Breakfast was included, very nice breakfast room, spacious and clear. Nice choice, but having experienced other similar breakfasts during our trip after this one, some typical Sicilian cakes were not super fresh, juices had no taste. Overall, nice breakfast though but not the best.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Columbus, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 11, 2013 via mobile

We had a terrible experience at the Palazzo Sitano - it's location, while convenient for dinner (though the nearby restaurants are very touristy) or sightseeing, is surrounded by loud, rowdy bars that do not close until after 3am and make sleep impossible. Note that I'm a 30 year old traveler, so I don't have anything against bars, but the hotel makes no effort to minimize the noise for guests. There are simple things they could do, like provide earplugs or get draperies that would muffle the sound. I went to the front desk to complain, and the attendant told me the bars would close at midnight, which is inconvenient, but reasonable, for a Friday night. however, that turned out to be a lie, the bars were open until 3am. He also told me this was typical for a "European city hotel"...I have stayed at plenty of other "city hotels" in Europe without problems like this. He was condescending and rude, adding further insult to injury. At a hostel or 2 star hotel, this could be expected, but at an alleged 4 star property, it is ridiculous.

When I say loud, I mean LOUD. I can tell you every song that was played - Eye of the Tiger, Guns and Roses, Depeche Mode... songs I'd appreciate if I was AT the bar, but when trying to sleep in a four star hotel, you expect to be able to get to sleep, at least after midnight. We had a 7am flight, so we had to wake up at 4, and since the bar didn't close until 3, by the time the street cleared we were getting out of bed, without a minute of sleep all night.

So, if you want to pay 150+ euro to stay at a nightclub and be up all night, stay at this hotel. If you are looking to get any rest, I strongly advise you to stay somewhere else.

Stayed May 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland
Top Contributor
164 reviews 164 reviews
49 hotel reviews
Reviews in 67 cities Reviews in 67 cities
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed May 8, 2013

We have just returned from 8 days touring Sicily from Palermo to Catania. Our first 2 nights were spent in Palermo and we were very happy with our choice of Palazzo Sitano.
I had booked early and got a great rate. Our flight arrived mid morning and on arrival at the hotel around lunchtime we were pleasantly surprised to be able to check in early and get our room.
We were in the middle of the hotel facing a small courtyard which was very quiet with no street noise.
the location is great with the main sites and station within walking distance. Breakfast was good and we found all staff to be pleasant and helpful. There is a small Carrefour supermarket to the rear of the hotel ( turn right out of hotel then immediately right again along the lane to the square and then the supermarket will be to your right) which was great for picking up a picnic or drinks.
We ate locally at Gagini based on TA reviews which was just a 2 minute walk from the hotel and had a great meal. (separate review)
All in all we were very happy with our choice of Palazzo Sitano and would return and recommend to friends.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

This hotel has an older section, and a newer section in back. Try to secure a room in the newer section if possible-- you might face an uninteresting courtyard in the back, but it will be dead quiet with no street noise. The more modern rooms can be quite small, but they're extremely comfortable. Mine had a huge marble bathroom. Breakfast is standard Italian-hotel fare. Very good food and no complaints.

The front desk staff was helpful with all requests, but they did seem to get backed up at certain times of the day. I loved that we could walk pretty much everywhere from this hotel, including to and from the train station (about 10-15 minutes.)

Given the comfort, the location, and the excellent rate I got, I'd stay here again happily.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ghent, Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

It is a very good hotel for a city trip. The location is perfect, even when you rent a car (what we did). There is a free parking place just around the corner and
you can visit the most historic buildings by walking .
The staff at the front desk was very friendly but don't ask a recommandation for a restaurant.
They send us two evenings to a restaurant in the neighbourhood and they where not good.
Most of the people in the restaurant where guests of the hotel!
The breakfast is ok but nothing special. I had booked two double rooms.
Unfortunatly one of the rooms was very noisy during the whole night. Ask for a room on the inside of the hotel!!! Our room was very quiet.

Room Tip: Ask for a room on the inside , not on the streetside
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Palermo
#14 Luxury Hotel in Palermo
#14 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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