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“Overpriced for average quality” 2 of 5 stars
Review of Hotel Palazzo Sitano

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Hotel Palazzo Sitano
4.0 of 5 Hotel   |   Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy   |  
Hotel amenities
Ranked #20 of 98 hotels in Palermo
Zurich, Switzerland
Top Contributor
104 reviews 104 reviews
94 hotel reviews
Reviews in 78 cities Reviews in 78 cities
84 helpful votes 84 helpful votes
“Overpriced for average quality”
2 of 5 stars Reviewed April 24, 2013

Stayed there for one night on a short trip to the city. Booked a last-minute offer in a premium room for, still, a considerable rate. We arrived with a rental car. No parking in front. That can already be a problem for some tourist not that used to drive in foreign countries. I just put my car on the road/pedestrian walk opposite the building. Check-in was friendly and efficient. So was valet parking (which is really the only option since I believe they don't want discussions with guests whose cars got towed .....). Room was ok. Glad that we knew it's a premium because from its looks I would not have guessed. Very small. Design ok and on the fancy edge but quality of furniture very poor. Lots of items just weren't properly installed, mainly in the bathroom where water was flowing all over the place when taking a shower. The room was with view to the next wall in the interior of the building. Probably not the worst, given the loud street on the other side. Nevertheless, not really what you expect from a Palazzo hotel. TV did not work. When I did get it on, it did not turn off anymore so I pulled all plugs. Small detail but I would also not expect that for such a rate. Breakfast: was a mistake to have had it. Limited selection and poor quality. The scrambled egg did not smell like scrambled egg. The coffee was the worst I ever had. I know breakfast in Italy is not popular but then again, for such a hotel at such a price, that should be taken care of immediately. Depending on what your purpose of your trip is, it is good to know that this hotel is home to larger tourist groups as well. A last word on the location: there is nothing around. We want for a walk after sunset. That was anything but comfortable. Even the locals were holding on to their handbags strongly. The only "attraction" is a small outdoor bar street diagonally opposite the front entrance. I am not sure if that is an attraction for everyone. If choices are that limited, one also limits expectations. To sum it up: I would agree to such a service for a hostel but then at 75% less of the rate or, under present conditions, they should seriousely think about upgrading the building and the services.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2013

We stayed here for a five night city break in Nov 2012. The weather was mild and bright, perfect for sight seeing. We took a the bus to and from the airport to the hotel, this was easy and inexpensive. Excellent location, perfect for getting around to all the sights, we walked just about everywhere. I would stay at this hotel again and I would recommend it to others.

Our room was modern and clean with a large comfortable bed. We had one or two minor issues with our room, and these were rectified soon after we advised reception.
For me the only downside to the room was the lack of good lighting available,
(I'm not being picky here), the type of artificial lighting, much of it dim, made applying my make up a struggle.

I think they could improve on the breakfast and the breakfast room service.
A free in room safe is provided for valuables, (some hotels charge for this which I strongly disagree with).

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Frankfurt
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2013

Hotel is located in the middle of the historial center of Palermo in walking distance to all important monuments. There are also hip and nice restaurants in the streets around the hotel.

The Hotel itself is an old palace newly refurbished with great combination of modern interior design and attention to details regarding the old substance (e.g., we had a room with beautifully painted ceilings).

The personnel was extremely friendly and helpful.

In the morning they offered a very good breakfast - for Italian breakfast standards absolutely outstanding.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 9, 2013

This beautiful hotel is located in the centre of the Old town of Palermo. Close to everything, you don't need use any public transport to do your sightseeing. The rooms very clean and comfortable! The staff helpful and friendly. You have to taste the breakfast, delicious!! PCs use is free!! Ideal for family holidays!!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2013 via mobile

Does the job. Standard 4star business for a standard price. No surprises.

Decor slightly thrown together. Breakfast decent enough nothing special.

We had a "comfort" room the view was terrible out the back into dirty courtyards and building sites

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 2, 2013

The last couple of years has seen the old city become the place of entrepreneurial spirit and the cleaning up of many impressive buildings.
The hotel is great for those wanting to feel the old Palermo - in one direction under a 15 minute walk from the Central Station (for the airport, the bus is the quickest option / train takes around 1hr and marked Punta Raisi not aeroporto) or the opposite direction just minutes from the board walkways of the main shopping streets. Due north you will get to the Cathedral.
This is a relaxed hotel with high standards of modern design though a little cookie cutter in styling. You can see the internal arches of the old palazzo in the breakfast room. Talking of which is fine – good I suppose if you love cake of which there is a huge array to try. Personally some interesting breads would have been preferred. Lovely staff.
Just opposite the hotel is what we have fondly re named 'mojito alley’ - a small street of about 8 bars that at night are filled with a colourful assortment of chairs and tables. A great place to start the evening and the only drawback is that if you have a bedroom on the front on a Friday or Saturday night there is a murmur of noise till late. Ask for a back room it that bothers you.
2 streets away is our best find - a wine bar of exceptional value – Schiticchio, Piazza Marina 5/6 and a meeting place of 'young professionals' with the dulcet tones of Nat King Cole. Excellent sharing plates of local speciality hams and cheeses - at 8 - 12 euros. We ended up here two nights running and served by the very good Mariko.
Two good trips: the beach at Mondello just gorgeous with its art deco pier and chilled beach bars – take the 806 bus from Politeama on main shopping street. Day trip by train to Cefalu – about an hour away. Good fresh plate of seafood with a view over the sea at il covo del Pirata.

Room Tip: On the back it you want to avoid the noise from the weekend bars near by.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
Top Contributor
53 reviews 53 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 2, 2013

Centrally located hotel with very helpful and friendly staff. Expensive. Very good full breakfast buffet (cold and hot), free snacks in the bar early evening, free use of PCs in the bar area. Nice decor, good beds, good showers and towels. Would visit again.

Room Tip: Avoid rooms on the outside corner of the building, there's a jolly late night bar across the str...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Palermo
#13 Luxury Hotel in Palermo
#15 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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