50 year old professional couple, stayed mid Feb 2013 for 3 nights. positive aspects of the hotel: (1) within walking distance of the airport bus and main train station as well as many of the main sights (2) clean, modern comfortable rooms, good mattresses, fairly soundproof windows [our room was 2nd floor - ear plugs still advisable!] (3) stylish hotel interior design (4) good safe in the room ; negative aspects: (1) reception staff is not well informed / not really helpful, there is no information about Palermo sights in the room, there are no tea making facilities in the room (2) breakfast room is uncomfortable due to exceedingly cold drafts (we complained repeatedly, but the problem persisted) (3) coffee machine at breakfast produces awful canteen quality coffee - one has to specifically ask staff to get a proper coffee from the bar area (4) on checkout multiple items from the mini-bar were added to my bill - even though nothing was ever taken/consumed - I had to vehemently protest for the charges to be dropped with no apology forthcoming (5) no CNN or BBC World Service on TV - only (mostly rubbish) Italian stations ... (6) free WIFI only in the reception area, in the room there is a ridiculous € 15/day charge Nevertheless, on balance, I would recommend this hotel and stay here again
- Also Known As:
- Hotel Palazzo Sitano Palermo, Sicily
- Official Description (provided by the hotel):
- The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more less
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