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“Hotel Sitano” 5 of 5 stars
Review of Hotel Palazzo Sitano

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Hotel Palazzo Sitano
4.0 of 5 Hotel   |   Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy   |  
Hotel amenities
Ranked #22 of 99 Hotels in Palermo
San Francisco, California
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Hotel Sitano”
5 of 5 stars Reviewed February 11, 2013

The hotel is very clean and in a very good place near everything ,it means near all historical and shopping area.the hotel personel are o.k but Valentina is very nice and realy helpfull and try to do her best.Hotel breakfast is very good with different varaiety.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Paris
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed January 29, 2013 via mobile

The plus :
Excellent location, in the historical center. From the airport, we took the bus and then walked 15 minutes
An old palace, beautifully renovated
Large room, large modern bathroom
Good breakfast
Reception people nice and helpfull

Some incovenients:
Dark room, insufficiently lighted
Very noisy on saturday and sunday night : heavy music coming from bars (bring your earplugs)
Internet usage charged to customers : 15 euros a full day or 6 euros 2 hours. In addition we couldn't connect more than one smartphone to the internet.





Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catania, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2013

we are there last night , we found this hotel and walk in there ask about room we can stay at that night . staffs are very helpfull and nice. also nice room and it's ok places. also great location in city in palermo. but wireless is charged kinder high. but we was happy to stayed there. also breackfarst is very nice menu and time.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean Virginia
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 41 cities Reviews in 41 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed here in September. we picked the hotel based on Tripadvisor and were not disappointed. It is a wonderful location, was a nice walk back from the Opera and a great spot to begin a tour of ancient Palermo. Our guide, and Vincenzo from Tradizione Turismo, walked us around Palermo through the back streets to many of the highlights of the city.

Across from the entrance to the hotel is an alleyway that is empty during the day and rocks with people into the night. We came back from the Opera, finds seats in a bar that was no longer serving food butt the okayed getting pizza from three doors down and bringing it in.

The rooms at Palazzo Sitano are good sized, kept neat and clear and they are quiet both internally and to the outside. They have a bar with snacks and give pretty good directions. They do charge for internet access, which is stupid in this day and age, but that is a relatively small pain.

There is a larger pain in that they seem to have a large number of groups passing through and seem to be understaffed at the front desk when that occurs. The large groups tend to be locust like at breakfast but the hotel has to make a buck.

All in all, I would happily return to this hotel and still whine about the internet.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 3, 2013

This hotel is well situated in the old town down Via Vittorio Emanuele, one of the main north-south streets. The staff were friendly and accomodating and the room/bathroom were very clean and a good size. About 15 minutes walk to the railway station.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 2, 2013

I agree with some of the negative comments but ... I stayed for 4 nights from 14th Dec. Very central. Room lovely (soaps etc not renewed once used, though and cleaner came in even though I'd put a 'do not disturb' notice up.) I agree about telly being limited. You had to go down to the desk for 'permissions'. Breakfast fine but that coffee machine - NO NO NO!!! One of the breakfast managers quite surly, it has to be said. I found ants in the breakfast bar but they were cleared away very quickly. PCs on ground floor not all working. Bedroom warm enough, I felt. Spa area a nice touch. Could do with serving dinner at night. I get the feeling the recession has affected them and they are letting things slide a bit ...

Room Tip: Ask for one at the back - quieter!!! But then you have the noisy residents sometimes!!!
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte-Carlo, Monaco
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed December 30, 2012

Rude people, rooms cold, TV dont work, Pay per view dont work. breakfeast not fresh, better to Go outside thé hôtel and get a réal coffee and réal croissant FRESH from thé Day. location Is good but I ll prefer to walk 2 minutes and get a good hôtel. How They get number One Is a complet mystery for me. May be thé owner have a lots of good friends Who never stay there but accept to write a review. Littery Is cheap quality, everythings Is cheap except thé price you pay .

Room Tip: Go away and look and read comments from réal traveller's
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  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Palermo
#14 Romantic Hotel in Palermo
#16 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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