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“Good hotel but...” 4 of 5 stars
Review of Hotel Palazzo Sitano

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Hotel Palazzo Sitano
4.0 of 5 Hotel   |   Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy   |  
Hotel amenities
Ranked #21 of 98 hotels in Palermo
Paris
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
114 helpful votes 114 helpful votes
“Good hotel but...”
4 of 5 stars Reviewed January 29, 2013 via mobile

The plus :
Excellent location, in the historical center. From the airport, we took the bus and then walked 15 minutes
An old palace, beautifully renovated
Large room, large modern bathroom
Good breakfast
Reception people nice and helpfull

Some incovenients:
Dark room, insufficiently lighted
Very noisy on saturday and sunday night : heavy music coming from bars (bring your earplugs)
Internet usage charged to customers : 15 euros a full day or 6 euros 2 hours. In addition we couldn't connect more than one smartphone to the internet.





Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Catania, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2013

we are there last night , we found this hotel and walk in there ask about room we can stay at that night . staffs are very helpfull and nice. also nice room and it's ok places. also great location in city in palermo. but wireless is charged kinder high. but we was happy to stayed there. also breackfarst is very nice menu and time.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean Virginia
Top Contributor
66 reviews 66 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed here in September. we picked the hotel based on Tripadvisor and were not disappointed. It is a wonderful location, was a nice walk back from the Opera and a great spot to begin a tour of ancient Palermo. Our guide, and Vincenzo from Tradizione Turismo, walked us around Palermo through the back streets to many of the highlights of the city.

Across from the entrance to the hotel is an alleyway that is empty during the day and rocks with people into the night. We came back from the Opera, finds seats in a bar that was no longer serving food butt the okayed getting pizza from three doors down and bringing it in.

The rooms at Palazzo Sitano are good sized, kept neat and clear and they are quiet both internally and to the outside. They have a bar with snacks and give pretty good directions. They do charge for internet access, which is stupid in this day and age, but that is a relatively small pain.

There is a larger pain in that they seem to have a large number of groups passing through and seem to be understaffed at the front desk when that occurs. The large groups tend to be locust like at breakfast but the hotel has to make a buck.

All in all, I would happily return to this hotel and still whine about the internet.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmslow, cheshire, UK
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 3, 2013

This hotel is well situated in the old town down Via Vittorio Emanuele, one of the main north-south streets. The staff were friendly and accomodating and the room/bathroom were very clean and a good size. About 15 minutes walk to the railway station.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 2, 2013

I agree with some of the negative comments but ... I stayed for 4 nights from 14th Dec. Very central. Room lovely (soaps etc not renewed once used, though and cleaner came in even though I'd put a 'do not disturb' notice up.) I agree about telly being limited. You had to go down to the desk for 'permissions'. Breakfast fine but that coffee machine - NO NO NO!!! One of the breakfast managers quite surly, it has to be said. I found ants in the breakfast bar but they were cleared away very quickly. PCs on ground floor not all working. Bedroom warm enough, I felt. Spa area a nice touch. Could do with serving dinner at night. I get the feeling the recession has affected them and they are letting things slide a bit ...

Room Tip: Ask for one at the back - quieter!!! But then you have the noisy residents sometimes!!!
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte-Carlo, Monaco
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed December 30, 2012

Rude people, rooms cold, TV dont work, Pay per view dont work. breakfeast not fresh, better to Go outside thé hôtel and get a réal coffee and réal croissant FRESH from thé Day. location Is good but I ll prefer to walk 2 minutes and get a good hôtel. How They get number One Is a complet mystery for me. May be thé owner have a lots of good friends Who never stay there but accept to write a review. Littery Is cheap quality, everythings Is cheap except thé price you pay .

Room Tip: Go away and look and read comments from réal traveller's
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  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darmstadt, Germany
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 7, 2012

An excellent high-quality hotel situated in Old Palermo with access on foot to all the interesting sights. Ultramodern quiet room with cosy wooden floor and superb bed. Bathroom excellent. Breakfast served in a beautiful arcade-like sunlit room is the best you will get in Sicily. Staff at reception are variable, ranging from plain unfriendly and rude to efficient and helpful.

Room Tip: Inside facing room.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Sitano

Address: Via Vittorio Emanuele, 114, IT-90133 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Palermo
#13 Luxury Hotel in Palermo
#15 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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