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“Great End To A 12 Day Trip” 5 of 5 stars
Review of Artemisia Palace Hotel

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Artemisia Palace Hotel
4.0 of 5 Hotel   |   Via Roma, 499, 90139 Palermo, Sicily, Italy (Politeama)   |  
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Hotel website
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Hotel amenities
Special Rate
€55 (EUR)
Ranked #10 of 99 Hotels in Palermo
Naples, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Great End To A 12 Day Trip”
5 of 5 stars Reviewed July 2, 2014 via mobile

After traveling around Sicily for 12 days I spent the last 2 days in Palermo,
Checked into the Artemisia Palace and found a very clean modern large room with a beautiful window with nice view. Large bathroom with tub shower and large window. Staff very professional and helpful. Good breakfast with hot food served till 10 AM. Walking distance to great shopping and higher end restaurants. Nice safe surrounding. Very pleasant and restful stay before the long flight home.

Stayed July 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artemisiapalacehotel, Responsabile relazioni pubbliche at Artemisia Palace Hotel, responded to this review, July 17, 2014
Dear Mrs. Nease,
Your kind and polite review is very important for us, and a great tribute to our job! I hope to have you once again in our hotel

Best regards
Roberto Romano
Public relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    75
    45
    10
    7
    4
See reviews for
20
67
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 29, 2014

No idea why this is #1 on trip adviser no why it has 4 stars.
Checked in and didn't get any information about breakfast the hotel the surroundings or anything literally just asked for our passports and told our room is up the stairs.
Room Safe took an hour to sort, staff didn't really seem all that fussed that we were waiting around for an hour. Also when I asked to change rooms told they were full so no option of that, just wait it out!!Wish I has of paid an extra £40 and stayed somewhere that cared.
Avoid like your granny's undies.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Artemisiapalacehotel, Direttore at Artemisia Palace Hotel, responded to this review, July 1, 2014
Dear Sir

We are very sorry for your comment, but I remember that when you arrived, we informed you regarding the breakfast and the elevator to get to your room. Regarding the safe you put the wrong code three times and the safe get blocked.But we solved the problem. we couldn't change the room as the hotel was fully booked.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014

Great location, clean and tidy hotel. Close to the new town, shops, the port and lovely restaurants. Boutique style rooms and lovely breakfast. You don't really get the Sicilian feel but that is the only downside!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyngsboro, Ma
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 17, 2014

I came upon this hotel via Trip Advisor and the really good reviews. I am not familiar with the country, so a good hotel experience was very important to me. I am so happy to say that the one night I was able to spend here was among the best experiences at any hotel, including many high end establishments worldwide. The staff was very helpful and especially gracious. The room was spectacular, and my impression is that it was the height of Italian form and function. Nothing was superfluous, and everything was of the highest quality. And gleaming, polished to an extent one never sees in the States. I was concerned because Palermo seemed much more loud than most cities, but the sound insulation was superb and even though my room fronted a busy street, it was very quiet all night long. The included breakfast was very nice, with fruit, cereal, yogurt, coffee, and pastries. The overall value here was much better than average. Regrettably, I could only reserve a room for one night due to availablity, and moved on to the Excelsior Hilton for the remaining two nights in the city. See that hotel for another review.

Room Tip: Do not fear a room bordering the busy Via Roma. Sound insulation is excellent.
See more room tips
  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 10, 2014

The hotel was spotlessly clean. The bed was rock hard and as it was noticeable it was made up of two mattresses pushed together, which is usually not noticeable, it wasn't the most comfortable nights sleep. our room opens onto the street so it was very noisy but it didn't worry me. it may worry a lighter sleeper. The room was huge and so was the bathroom. The room was tiled with no decor so it was pretty sterile. Having said all of that, the room was clean and had everything we needed including a good wifi connection. Given the other very positive reviews of this hotel, the standard in Palermo may be a little lower than in some other cities.

Room Tip: ask for a room away from the street so it is quieter.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 7, 2014

I stayed in Palermo for two nights this April with my wife and we stayed at the Artemisia Hotel. I cannot recommend it highly enough, the quality of the room, the value for money, the beautiful breakfast and by no means last every member of staff we met. Nothing was to much trouble for them and this made our stay a pleasant and memorable one. The position is ideally placed in the old town and we would recommend the bus tour around the city, tickets are available at the hotel and the bus stop is just around the corner. If you stay in Palermo do try to stay here, and do try the Ristorante Giada which is just around the corner it will not leave you disappointed. We would certainly stay here again. Ian & Sue Brooks

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2014 via mobile

Great location, 100mts from Politeama Theatre, and via Principe Di Belmonte. Excellent neighborhood. The hotel has been recently refurnished / restyled, rooms are big, every detail has been taken care of. The staff is GREAT. They are helpful, charming, friendly... Breakfast is excellent. You are walking distance from every mayor attraction in the city, in a neighborhood safe to walk by at night.
They will assist you with direction, suggestions, maps and indications.

I will definitely come back in my next visit to Palermo.

Stayed April 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artemisia Palace Hotel

Address: Via Roma, 499, 90139 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Palermo
#8 Luxury Hotel in Palermo
#14 Romantic Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Artemisia Palace Hotel 4*
Number of rooms: 19
Official Description (provided by the hotel):
In a palace of the early '900, in the heart of Palermo, stands "ARTEMISIA PALACE HOTEL". The name is inspired by the story of a female heroine, Artemisia Sanchez, noble woman of Spanish descent, who fought against the old enlightened minds for the modernization of their land so beautiful and varied.Artemisia gave love and hospitality to hers people as well as the new structure will take care of the guests by offering services in a refined ... more   less 
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Also Known As:
Artemisia Palace Hotel Palermo, Sicily

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