The Quintocanto is located strategically good. The rooms are proper and neat! Also cleaning was fine. However, they were not able to get the heating working in our room for three days! It was considerably cold! Our complaints were answered by telling us "tomorrow someone will be taking care of the problem" every time we asked for assistance. We checked in in the late afternoon and went out for dinner. When coming back, we had to wait more than twenty minutes before someone would let us in at about half past midnight. It was not a pleasant experience waiting on the street past midnight alone as a tourist in Palermo! The breakfast was mediocre.