We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good but could be better” 4 of 5 stars
Review of Hotel Porta Felice

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Porta Felice to your Saves list
Hotel Porta Felice
4.0 of 5 Hotel   |   Via Butera, 35/47, 90133 Palermo, Sicily, Italy   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
10% off room rate
Ranked #5 of 99 Hotels in Palermo
huddersfield
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
“Good but could be better”
4 of 5 stars Reviewed January 6, 2013

Recently stayed here for 4 nights. The facilities of the hotel are very good, although I did not realise that there is a charge of 15 euro per person to use the spa facilities for 1 hour. This came as a bit a shock. The breakfast is ok - but not the best ever. The restaurant food is excellent but a little overpriced - if you go to the local piazza (5 minutes walk) you will find a selection of excellent restaurants where you can enjoy an equally good meal for 20 euro less per couple. The service that the staff provide is excellent however, and they gave perfect directions on how to find the buses we needed for our day trips. The hotel being located about 10 minute walk out of the main city.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

473 reviews from our community

Traveler rating
    223
    196
    40
    8
    6
See reviews for
51
264
19
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Warsaw, Poland
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 5, 2013

Great choice for a hotel in Palermo, nice modern feel, beautifully decorated and not at all crowded. The location in the old part of the port town is within short walking distance to all the major sights The actual area is a bit seedy and run down but didn't feel unsafe when out at night. There are several great restaurants located nearby and the hotel staff were very helpful in their dining recommendations and making reservations for us. Stayed 3 nights as part of a month long tour of Italy and this was by far the cheapest hotel we stayed in. We booked a suite which was very spacious and well appointed. Everything was exceptionally clean, comfy bed and pillows, well serviced, extremely quiet and no complaints apart from the complicated lighting system which proved impossible to operate. Also on one occasion we returned to find the air conditioning had been turned off (it's controlled by the front desk) however after speaking with them it was immediately turned back on & remained that way for the duration of our stay. The twin balconies (overlooking a back street) weren't really functional as they were far too small to sit out however it didn't matter as we preferred the top floor terrace restaurant for a pre-dinner drink drink which afforded great views over the whole of Palermo. This also doubled as their dining room where we took daily breakfasts - OK but not outstanding. The front desk staff we cannot praise highly enough - they were fantastic. They did everything from handling our reservation personally, providing a concierge service, helping us plan our day trips & making restaurant bookings. They also organised offsite parking for our car and valet service whenever we needed it. Would definitely recommend this hotel to anyone visiting Palermo. The city itself is rich in history, has some great sights especially the cathedral and whilst in the area do visit, Monreale, Segesta, and Erice if you can.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 25, 2012

Loved this hotel and location. Stayed in a room with a balcony in the back. The bathroom was terrific with a great rain shower and great water pressure. The TV was tricky to set up, but the staff was really helpful. Breakfast was adequate. Rarely saw other guests which was surprising for this time of year, but not a problem. Would definitely stay here again, as the location is ideal to walk everywhere in Palermo.

Room Tip: Get a room in the back with a balcony
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport, Washington
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 27, 2012

This hotel is decorated in ultra modern motif, but is also very lacking! Our room was very noisy from the street noise. We had to ask for two extra pillows. The free wi-fi was OK, but you had to re-log in, everytime you were off the computer for 15 minutes! The breakfast was ok, but nothing exceptional! I reserved the hot tub for an hour @ $18.75 and the water was barely luke warm and some of the jets were not working! My wife had a massage and she said she didn't think the girl had her heart into it!

Room Tip: Ask for a room at the back of the hotel!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

the ventilator of the bathroom did not stop running and making noise all night, maybe that could have been fixed, I was too tired to ask for it though ... the dinner at night was of medium quality ... nice people at the reception; at the time that I was in the hotel was booked out, Palermo is a great city to visit, don't miss the Nortman's palace and the chapel therin!!!!!!!!

Room Tip: there is a wall quite close to the back rooms ...
See more room tips
Stayed November 2012, traveled on business

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 2, 2012

We stayed there for 6 nights. It is very close to one of the main streets and is located in the old Palermo (with many nice buildings around). Walking distance (20-30mins) to train station; Palermo Cathedral, Teatro Massimo etc. Hotel staff speak great English (majority of people in Palermo don't speak English...) and are helpful to direct us to the desirable tourism spots. I also have to mention that the hotel provides guests an excellent detailed map for free. The parts that I am not fully satisfied are the free breakfast (which is very very basic) and the cleaningness of the room (no horrible! I give it 75% -- cleaningness of some spots in the washroom are not completely up to my standard).

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gulf shores
Top Contributor
257 reviews 257 reviews
96 hotel reviews
Reviews in 128 cities Reviews in 128 cities
235 helpful votes 235 helpful votes
5 of 5 stars Reviewed October 29, 2012

My wife and I stayed in Palermo at the end of our three week trip to Italy. The hotel's front entrance is on a back street. Not a problem for us because we were dropped off by a private car. The hotel offeres no parking for rental cars. Once again not a problem for us because of our private car. The lobby and check in was smooth. We booked a suite which was nice. Good bed, auir conditioning, chais, bath, etc. The breakfast is good and is served on a balcony overlooking a city block. It is nice to sit outside and enjoy your breakfast. We ate lunch there one day and the food was good and the view very nice. There are some old buildings in view from the deck and our waiter pointed out that they were old buildings bombed during world war two. I found that to be interesting. I realize that I am reviewing only this hotel but I will say this. This hotel would be great if it was anywhere other than Palermo. There is simply no reason for any tourist to be in Palermo. We were there solely to catch a flight back to Rome and then back to Alabama. Roll Tide.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Porta Felice? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Porta Felice

Address: Via Butera, 35/47, 90133 Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Palermo
#3 Romantic Hotel in Palermo
#9 Business Hotel in Palermo
#11 Family Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Porta Felice 4*
Number of rooms: 33
Official Description (provided by the hotel):
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele.It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, internet connection, telephone, safe and mini bar.Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments and massages.For meetings there are 2 rooms up to 20 persons and also, on request, there is a guarded parking area nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hotel Porta Felice reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily

Owners: What's your side of the story?

If you own or manage Hotel Porta Felice, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.