Great choice for a hotel in Palermo, nice modern feel, beautifully decorated and not at all crowded. The location in the old part of the port town is within short walking distance to all the major sights The actual area is a bit seedy and run down but didn't feel unsafe when out at night. There are several great restaurants located nearby and the hotel staff were very helpful in their dining recommendations and making reservations for us. Stayed 3 nights as part of a month long tour of Italy and this was by far the cheapest hotel we stayed in. We booked a suite which was very spacious and well appointed. Everything was exceptionally clean, comfy bed and pillows, well serviced, extremely quiet and no complaints apart from the complicated lighting system which proved impossible to operate. Also on one occasion we returned to find the air conditioning had been turned off (it's controlled by the front desk) however after speaking with them it was immediately turned back on & remained that way for the duration of our stay. The twin balconies (overlooking a back street) weren't really functional as they were far too small to sit out however it didn't matter as we preferred the top floor terrace restaurant for a pre-dinner drink drink which afforded great views over the whole of Palermo. This also doubled as their dining room where we took daily breakfasts - OK but not outstanding. The front desk staff we cannot praise highly enough - they were fantastic. They did everything from handling our reservation personally, providing a concierge service, helping us plan our day trips & making restaurant bookings. They also organised offsite parking for our car and valet service whenever we needed it. Would definitely recommend this hotel to anyone visiting Palermo. The city itself is rich in history, has some great sights especially the cathedral and whilst in the area do visit, Monreale, Segesta, and Erice if you can.