The hotel is nicely located in the old part of the town near the old fish market. If you arrive in Palermo by bus, it is only 5 minuts from the central station. It is a new, modern building (or recently renovated) with nice rooms, quite and very convenient.
The staff is very helpful and polite (whereas locals turned out to be very impolite at some cases).
Breakfast is nicely served at the terrace, is quite tasteful, not always the same and they offer local treats.
You have to visit the spa: The best rain showers ever, very relaxing and they offer great massage service!
Overall impression: Very nice hotel, would definitely stay again (but probably would not visit Palermo twice)