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“This is not Palermo's best hotel” 3 of 5 stars
Review of Hotel Giardino Inglese

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Hotel Giardino Inglese
4.0 of 5 Hotel   |   Viale della Liberta 63, 90143 Palermo, Sicily, Italy (Libertà)   |  
Hotel amenities
Ranked #6 of 99 Hotels in Palermo
London
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“This is not Palermo's best hotel”
3 of 5 stars Reviewed August 29, 2013

As regular visitors, when we found this hotel rated here as Palermo's best, we thought we would try it. It was a little disappointing -- this is an average hotel, with a number of good points, but it is not in the top class. Views over the quiet Giardini Inglese are a plus and it is well located for shopping on Liberta. But in hot weather, it is simply too far out from the historic centre for comfort, if you want to walk to the main sites. Rooms are averagely sized but the decor is dull; service is good, with a friendly, helpful reception (Giuseppe) but the breakfast is only average. Both bars are unprepossessing and uninviting. There are a number of hotels in Palermo at around the same price (120 Euros per double room) that we much prefer)

Room Tip: Make sure your room faces the Giardini Inglese.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
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27
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Cork, Ireland
2 reviews
5 of 5 stars Reviewed August 19, 2013

From beginning to end my partner and I had a very good experience of this hotel. Prior to embarking on our trip to Palermo I contacted the hotel about accessibility and how to locate the hotel on arrival and I received a very helpful email from Guiseppe at Reception which gave me exact instructions. It couldn't have been easier. It cut out a lot of stress and confusion after a long day of travelling. we both found Giuseppe and other customer service personnel extremely helpful in terms of suggesting routes, places to visit and restaurants. Giuseppe particularly was extremely accommodating by taking the time to help us to book follow on accommodation in our next destination, Serecusa. It saved us a lot of trouble and inconvenience on your trip and for that we are grateful. Apart from that the hotel was clean and the breakfast was good. Also the hotel was extremely central and just a short stroll away from the city centre and the shopping area was on the same street. No complaints whatsoever and we would strongly recommend for future travellers.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2013

The hotel is a 10-minute walk from the center in a nice area, overlooking a pretty park and as well as being served by 5 or 6 buses that will take you to the center ,the central train station and the lovely Mondello beach, the airport coach (for 6 euros) wll stop virtually opposite. The area is a bit dead in August although the park is pleasant and there is a pool hall with table tennis nearby , which was open some of the 8 days we were there. The hotel was genuinely 4-star quality from a comfort and facility point of view and even had Sky tv. The chambermaids were excellent, quick, efficient and friendly.. As mentoned by previous guests, there are a few minor criticisms; one or two of the reception staff only spoke Italian and the scrambled eggs were hard and discoloured if you arrived 45 minutes before the end of the breakfast period.. They also had one or two technical problems while we were there but these things do happen,even in the best of hotels.On the whole I have no qualms in recommending this charming hotel.

Room Tip: The park view is very nice
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2013

Great experience...Hotel location was convenient and in a good location. We enjoyed a clean spacious room overlooking the park. Plenty of restaurants walking distance from hotel too. We cant say enough good things about the staff especially Giuseppe. He was always there to help us. The staff was friendly, informative and attentive to our needs. The breakfast was delicious if you stick with the Italian specialties...stay away from the eggs and bacon! Would definitely return to this hotel without a doubt.

Room Tip: Ask for a room overlooking gardens.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 13, 2013

Located a few blocks from the city centre this is a good place to stay away from the crowds. Rooms are spacious, modern,clean with quality fittings. Our room with a balcony opened onto an adjacent park. The hotel decor is stylish and the reception staff in the most part are very helpful including helping us retrieve a camera left in a taxi. Breakfast is generous with a variety of choices. The main attractions are a bit of a walk away or a short taxi or bus ride. I would avoid the buses, taxis are safer, as one of our friends who was relieved of her money on a bus found out.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Madrid
Top Contributor
137 reviews 137 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed May 23, 2013

The hotel is perfectly located, just meters away from the bus stops to/from the airport, with the back to one of the few parks in Palermo (closed at night, so it is very quiet), and a few minutes walking to the noisy and polluted historical centre. It has big rooms, efficient service and good buffet breakfast (Palermo style and international)

Room Tip: Ask for a garden-oriented room
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 3, 2013

we were in this hotel one week (two families) and we can say only - many thanks to staff for wonderful time we spent in the hotel. Hotel is close to centar in the silent area near the beatiful park. Everything in the hotel were very, very good - houskeeping, restaurant, wonderful terrace on the groundfloor, stuff on the reception took care of our car (not so expencive garage), rooms have enough space, nice balcony.... I think it is best hotel in Palermo and maybe in Sicily....

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giardino Inglese

Address: Viale della Liberta 63, 90143 Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Libertà
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Palermo
#4 Business Hotel in Palermo
#6 Romantic Hotel in Palermo
#6 Family Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Giardino Inglese 4*
Number of rooms: 25
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Also Known As:
Hotel Giardino Inglese Palermo, Sicily

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