We checked out of the UNA Hotel Palace today after a truly enjoyable stay. We arrived there 2 days early on short notice because other plans had fallen through and we were warmly and professionally welcomed by Rita, the manager on duty. Despite the short notice she was able to give us a lovely quiet room with a view of Mt. Etna from the balcony. We had dinner in the hotel that night in the rooftop restaurant with views of Mt Etna and all our stress melted away. The food and the service were excellent. Staff members Giorgio and Elise were wonderful. We had a great conversation with Giorgio and his tips about what to taste at fish market proved to be excellent.
The location of the hotel was perfect for seeing the sights in the historic centre of Catania. The staff, particularly Valentina, gave us excellent recommendations to help us enjoy the city and surrounding areas, for example, good restaurants, tours of Mt. Etna and information on getting to Taormina. We would be very happy to stay at the UNA again and would like to thank all the staff members throughout the hotel for their friendly, helpful attitude and professional service.