Visiting Catania for the first time, we chose this hotel considering aspects, such as, good location and proximity to most places of interest in the city. But we got much more than this: comfortable rooms in one of those traditional buildings of the city, a very good and pleasant restaurant on the top, with an open terrace looking on the Via Etnea, Catania's main street, sided by elegant palaces, many already restored and others in process of renewal.
The hotel offered a very good breakfast, free wi-fi and garage with valet at a reasonable price.
And the best of all, we found at this hotel an impressive team of professionals, working with great efficiency and friendliness, who attended us in all our demands, recommending good restaurants, giving precise information about the city, helping us with renting a car. On our checkout, an unexpected difficulty of connection with Visa prevented us momentarily of using the travel money card. What possibly might bring us serious problems in other places, at Una Hotel was one more opportunity to observe the elegance, professionalism and competence of the staff, with a special mention to Ms. Cinzia Consoli, who did their best for helping us. For all these reasons, we'll recommend this hotel for friends and, most certainly, in a next visit, will stay with them again.