We had a pleasant 2 night stay in early June. Our room was beautiful with enormously high ceilings, giving a great sense of space, and an elegant decorative style. The plumbing was good quality although the shower was a bit of a squeeze. No room service but when we arrived late the first night they helpfully sorted a pizza delivery. The breakfast is the only downside, the food is quite average and they play a tacky promotional video on a beamer against the wall advertising day trips to Etna. Outside of that though we'd be happy to stay there again as the staff was helpful and friendly throughout.