I have traveled to Catania with my family during the New Year period and we have spent in this hotel 5 days in total. Great place! First of all - very friendly people working there, they are always ready and glad to help with every problem or question that you may have. When we just arrived we have to wait some minutes for our rooms to be prepared (we have arrived couple of hours before check-in time) and have received a complementary delicious coffee with small desserts.
It is possible to book tours of the island (incl. to Etna) from the hotel. For the dinner it is possible to book pizza (as well as other food) into the room - and they will be delivered from some restaurant nearby. Delicious and not very expensive.
Rooms are beautiful and clean, maybe a bit dark though (as well as the foyer) - but it didn't worsen our overall opinion. In rooms there's a satellite TV with many channels in several languages.
Location was good on average, close to the city centre - though the district nearby seemed to be a bit dark and charmless, but not dangerous.
Most of all we all liked amazingly friendly and helpful people working in the hotel. Would definitely stay there again!