One word: amazing breakfast and excellent service.
We had a long journey (driving from Alghero, which took a good portion of 4-5 hours) and when we arrived at the hotel - and had entered our suite - the elevator broke down and we had to stay there for 1 hour. During that time the management was excellent, providing us with water and afterwards we got to eat at their restaurant for free.
Really enjoyed our stay and the free taxi in to the city. Will stay hear the next time as well!