Having spent ten days driving around Sardinia staying in some good hotels with lovely staff, all of which we booked on the internet, our first impresions as we approached this venue were not good..and it didnt get any better!! It looked like a beach hotel stuck in a 1970's time warp!! The decor was royal blue and bright yellow throughout certainly not soothing tones.
On arrival we were abrubtly handed a key and sent to the 7th floor, the room although clean was ghastly. The decor awful and the lighting poor with an adjustable heating system that constantly rattled. The view of the harbour and roof tops was brilliant..the only saviour.
The noise from rooms above and at sides was bad, as the floors are tiled anything moved made a noise, if anyone used the bathroom everyone new. Our toilet didnt flush was had to do it manually with the waste bin and tap water!!
When we left our room in the evening the coorridoor was lined with empty pizza boxes where residents had carryouts and put the boxes outside their rooms, this left a lingering stale smell of food as there is no ventilation in the corridoors, not helped by the fact they were not removed until maid service the following day.
The service at breakfast was terrible you were not greeted or offered fresh coffee, you had to seek a staff member and request it. The pastries were stale and the offerings not appetising, we declined a visit on our second and final morning.
In the room is an information booklet about the hotel included are the restaurant opening hours, but when we went it was closed, in hindsight probably not a bad thing! However when we asked at reception for a restaurant we were sent to one which was closed, when we returned again we were sent to the harbour front to look for a cafe bar, their service was terrible. As it was raining badly we opted for a tuna baguette and an early night watching bbc world news!!
However we couldn't get this channel the next day when we rang reception and asked we were informed they didnt know what channel it was on when i then asked for someone to come and check I was told a staff member would be up at 5pm, it was 1pm when I rang, they never arrived and we had to stick with the european channels.
The next day we discovered, in better weather the old town which has wonderful shops and resataurants an absolute delight.. and the only plus point for this hotel is its proximity to the harbour and old town.
On our return to the hotel that afternoon we asked for internet access, we were sent on a wild goose chase for 2 hours in hail stone showers around the town looking for this facility..eventually discovering it at 8pm!!
The next morning on departure I met David, the only helpful person we had encountered during our stay, I explained our disapointment at the service, or rather, the lack of it, especially regarding the internet. He was disgusted, and so was I when he proceeded to show me there was internet access in the hotel for a fee of four euros!! I mentioned the noise, bathroom, television and just the lack of hospitality.
If we were at the beginning of our holiday we would not have stayed one night, I could not reccommend this facility to anyone. It has only two good points, its proximity to both the old town and the airport.
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