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“Could be so much better.” 3 of 5 stars
Review of El Faro Hotel

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El Faro Hotel
4.0 of 5 Hotel   |   Localita Porto Conte, 07041 Alghero, Sardinia, Italy   |  
Hotel amenities
Ranked #8 of 50 Hotels in Alghero
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Could be so much better.”
3 of 5 stars Reviewed October 18, 2012

The location of this place is stunning, but the hotel itself could be so much better. Maybe it was because we visited at the end of the peak season, but the staff were very rude and unhelpful. Upon checkin my friend and I were given absolutely no information about what the hotel had to offer, and did not even know where breakfast was or from what time. Whenever we approached the desk to ask advice or querstions, we were made to feel like we were interrupting the front desk staff from something more important. We couldn't seem to find any information regarding things to do in the area, and the hotel information provided in the rooms did not offer much. Can't believe there was no wifi in the rooms!!

The drinks were quite expensive however the barman was nice. Was disappointed that there were no real food offerings during the day, like a snack menu or something. The pool area and sun loungers are great but there were a lot of wasps unfortunately, and insect repellant is a definite must.

The breakfast was nice, although for a 4 star place it was disappointing that you had to pay additional for poached eggs, especially as all that was offer were cold hard boiled eggs or scrambled eggs laden with cream.

Would definitely recommend getting a car - we visited a great pizzeria in nearby fertilia, where pizzas are around 5-8 euros - brilliant value. Getting a car also means you can explore some of the beaches up the coast which are out of this world.

Room Tip: I booked a garden view room which was good value - it also still afforded a sea view which was great...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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478 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Geneva, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2012

First off we have to say that the hotel has a superb position on a promontory and fair weather or foul, the rooms look out onto an impressive sea view. The sounds of the sea are fantastic. However this hotel, which is great, could try a little harder and be fantastic. We had an executive room, the third category up, and were surprised to only have wifi access in the reception area. We had plastic throw away cups for drinking, that's a bit cheap and not environmentally sound. Our double bed was 2 singles, not uncommon but apparently there is no alternative at the hotel. The restaurant was fantastic but only offered a 3 course set menu. Not everyone wants to or can eat this much every night and with only one other restaurant in town, more choice would have been very welcome. The staff didn't see very present or attentive, there were towels left out on loungers over night in high wind. Obviously this was not a problem for us but shows that perhaps they weren't around enough or lacked passion. Also with so much to do in the area more information at reception would have been good. This is all meant as constructive feedback, we had a great time and a very comfortable stay and would recommend the hotel to others.

Stayed September 2012, traveled as a couple
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Leigh on Sea
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2012

My husband and I stayed at El Faro from 21st to 24th September. We wanted to escape the kids and enjoy a peaceful stay in the sunshine in a room overlooking the sea. Our room, an exec sea view was perfect with the most incredible view.

The room was clean, not ultra luxurious but perfect for what we needed, the bathroom a good size with two sinks. The bar area is very contemporary and the outside space for eating is great for evening drinks or breakfast. Breakfast is generous, delicious and can be taken inside or outside. Lunch is limited to either very formal 4 course or a toasted sandwich - something in-between such as a salad would be idea. We didn't eat at the hotel in the evening but instead walked 500 yards down the road to Embarcadero where we ate lunch and dinner every day for 3 days - amazing seafood, pizza and pasta.

At El Faro make sure you take out the little speed boat, perfect for exploring the coast privately.

In summary a gorgeous stay and we will definitely return - but do understand that it is a simple hotel, right on the water and that is its draw. For a true getaway you cannot beat the sun loungers spread across the rocks and with the most incredible view.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lochwinnoch, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 23, 2012

Stayed for one week in mid-September. Very short taxi from airport - 27euro. Stunning coastal/bay location with beautiful views over Porto Conte. Hotel very clean and modern. Peaceful and secluded environment focused on individuals, couples and adult groups. Hotel is spacious and assured of privacy even when by the pool or in the bar. Hotel is in the Regional Park and offers good forest coastal looped walks so has something for outdoor/wildlife types who want to escape the escapism. The main negative is that due to its isolation the hotel's prices for drinks and food courses are over-priced and not balanced. The set menu 4 course dinner is 32euro, however if you want just a main special it would cost 20euro and would be a small portion. 6euro for a beer!! The standard of food was also inconsistent, one night we had the set menu and was excellent, the next we had something off the a la carte and it was dreadful. Breakfast was very good. Other negatives may be superficial and probably just personal opinion, however, the female reception staff are unwelcoming and unhelpful.The female waitress was great, however the waiters were a bit disorganised (you had to ask for everything, butter, wine list, there was no intuition). There is a wee pizzeria in a nice setting and much better value 5min walk called Embarcadero as an alternative option. Also bus into Alghero is frequent from outside hotel.

Room Tip: Paying extra for seaview or executive room well worth it.
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dublin
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

Our 2nd hotel in Italy so we were not that surprised by unfriendly even rude staff. I'm sure it's because staff are underpaid in general but if a hotel is charging these kind of rates you expect a level of courtesy. Pool boy and barman were particularly sullen. Charge for use of kayaks really irked us. Others have said the food is bad but we found it to be ok. Lady at next table saying loudly to chef that food was terrible was a bit embarrassing though. Rooms are small but you forget that when you open your balcony door: amazing view. Overall very relaxing but really there is no excuse in an expensive hotel for the lack of wifi in the rooms, charge for kayak, and the unfriendly staff members.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 11, 2012 via mobile

We stayed for 1 week in Sept '12. I'm very conflicted about El Faro. I read the reviews before booking and the consensus is true: a beautiful location & view, rooms are good but it has the potential to be outstanding but the owners / staff don't seem to have an interest to make it fabulous.
Good points: view, bed, breakfast, bathroom (although hairdryer was from 1980s), peacefulness, enough sunloungers.
Bad points: Service was not the most friendly and forthcoming. Casual lunch offer of sandwiches (prepacked) was absolutely terrible - I don't understand why a 4* hotel with a pool doesn't offer a more varied and healthier lunch menu. It drives guests out of the hotel who don't want a 4 course meal or a prepackaged sandwich. This is Italy after all!!!! Also the cleanliness of the sunbathing areas was bad- broken glass and cigarette buds.

We didn't eat dinner there as the restaurants in Alghero are so varied and great. Embarcadero down the road is also quite good for dinner. Note that you need a car here.

Overall fab location and view, very tranquil.
Service and standard seem very lacking and it has so much potential to be fabulous if they wanted it to be..

  • Stayed September 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cambridge
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 6, 2012

The trip from the Airport was about 20mins by local taxi 28euros we were early morning but the hotel soon made our room available and were soon relaxing The room was clean they have a salt water swimming pool that was nice but swimming from the jetty in the sea was ok.
The evening meal was a bit of a let down as you had to prebook a table and the meal was a set menu about 32-36 euros per person.
We found a very nice restaurant a short walk back along the coast road by the marina that offered a good choice and at a reasonable price.
If you wish to travel on the local Bus into Town buy the tickets from the hotel and they should cost 2.5 euros each return the trip takes about 30mins tip do not pay the driver cash as this will cost you double!

Room Tip: Sea rooms offer a lovely view
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Faro Hotel

Address: Localita Porto Conte, 07041 Alghero, Sardinia, Italy
Location: Italy > Sardinia > Province of Sassari > Alghero
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Alghero
#5 Luxury Hotel in Alghero
#5 Business Hotel in Alghero
#6 Romantic Hotel in Alghero
Price Range (Based on Average Rates): $
Hotel Class:4 star — El Faro Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
El Faro Hotel, ammazing place, intimate and elegant project by the illustrious Sardinian architect Antonio Simon Mossa, stands in the wonderful scene of Baia delle Ninfe(the Nymph Bay), immersed in the surrounding nature. Designed over the idea of a boat anchored at sea, it has an equipped marina area, seawater swimming pools, spa services and WI-FI zones. It is only 10 minutes away from Alghero and the airport Alghero-Fertilia. Paris Alghero its only 2 hours fly. ... more   less 
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Also Known As:
El Faro Alghero
El Faro Hotel Alghero, Sardinia

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