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“Room not available but was provided alternative apartment room” 2 of 5 stars
Review of Astor Hotel

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Astor Hotel
3.0 of 5 Hotel   |   Viale Virgilio 4, 74100 Taranto, Italy   |  
Hotel amenities
Ranked #14 of 15 Hotels in Taranto
London
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
“Room not available but was provided alternative apartment room”
2 of 5 stars Reviewed April 5, 2013 via mobile

Had a verified reservation and when we showed up they advised the room wasn't available but they would arrange an alternative place. Surprising considering it was the low season and we same nobody else going inside or outside the hotel. After half an hour wait, during which three shady men lingered around, a driver came to take us to an apartment building where we were given the spare room and private bathroom. Each of the other rooms were occupied by permanent residents. Strange experience overall though admittedly the room had free wireless, we were able to go back to the hotel for breakfast in the morning, and as apology the driver (enzo) gave us a free drive to the train station in the morning.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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52 reviews from our community

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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
California, Maryland
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 21, 2011

Very nice ! very good and beautiful !!!

Thank you very much for Xavier.

Tony

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Astor Hotel

Address: Viale Virgilio 4, 74100 Taranto, Italy
Location: Italy > Puglia > Province of Taranto > Taranto
Amenities:
Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #14 of 15 Hotels in Taranto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Astor Hotel 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Astor Hotel Taranto

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